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- Tasks: Lead a team to ensure reliable operations of cutting-edge quantum computers.
- Company: Join IonQ, a leader in the quantum computing revolution.
- Benefits: Competitive salary, stock options, flexible working, and generous leave.
- Other info: Be part of a diverse team driving innovation in quantum systems.
- Why this job: Shape the future of technology while making a real-world impact.
- Qualifications: Strong background in physics and experience in technical leadership.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world‑leading trapped‑ion technology, we’re building the most powerful, accurate and reliable quantum systems to tackle problems that today’s supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology—faster, at scale, and with real‑world impact.
We are looking for a Senior Manager, System Operations, to join our System Operations team at IonQ. In this role, you will lead the team that keeps our quantum computers running reliably for customers worldwide, while improving resilience, performance, throughput and efficiency across the fleet. You will contribute to the mission of ensuring smooth operation, deployment and continuous improvement of our commercial quantum systems, and shape the operational processes, tools and systems that support our work.
What You’ll Be Doing
- You will work on leading a team of Operating Physicists, supporting the delivery of reliable fleet operations, system deployments, operational readiness and continuous system improvement.
Key Responsibilities Include
- Lead and develop a team of physicists responsible for maintaining and improving IonQ’s commercial quantum computing fleet;
- Build team strategy and tactical plans across fleet operations, incident management, deployment, and operational improvement;
- Manage priorities, schedules, costs, inventory, and sparing strategies across the operations programme;
- Collaborate cross‑functionally with engineers, physicists, senior leaders, customers, and vendors to improve operational outcomes and influence future designs;
- Define and manage key performance metrics, while leading resolution of complex operational issues impacting commercial QPU systems.
Requirements
To be successful, you will need a strong background in physics or a related field, along with experience leading technical teams in complex operational or engineering environments. We’re looking for someone who can lead people effectively, solve complex system problems, and work across teams in a highly technical, fast‑moving business.
You’d Be a Good Fit With
- Bachelor’s or Master’s degree in Physics or a related field, with experience managing physicists, scientists, or system engineers;
- 5+ years of hands‑on technical leadership and people management experience, including managing multiple projects, priorities, and deliverables;
- Ability to identify and communicate design flaws in production systems, using sound technical judgment to improve reliability;
- Strong communication skills, with the ability to explain complex ideas to a range of technical and non‑technical audiences;
- Knowledge of operational excellence practices in systems environments, including incident management and learning from incidents.
You’d Be a Great Fit With
- 10+ years of technical leadership and people management experience, including prior experience managing managers;
- Experience with automation, calibration, and operations management for complex technical systems;
- Direct experience in reliability engineering, resilience engineering, or related disciplines;
- Experience working in distributed on‑call or 24/7 operational environments;
- Prior experience with quantum computing, or a strong affinity for DevOps, Site Reliability Engineering, and relevant programming languages such as Python, Go, or JavaScript.
Benefits
Be part of a team that’s shaping the future of quantum. We offer more than just a role—you’ll join a world‑class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We provide a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and many other benefits that support your career growth. We’re proud to be an equal‑opportunity employer and welcome applicants from all backgrounds.
Senior Manager, System Operations employer: Physics World
Contact Detail:
Physics World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, System Operations
✨Tip Number 1
Network like a pro! Reach out to people in the quantum computing field, especially those at IonQ. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s projects and values. Show us you’re not just another candidate; demonstrate your passion for quantum technology and how you can contribute to our mission.
✨Tip Number 3
Don’t shy away from showcasing your leadership skills. We want to see how you’ve managed teams and tackled complex problems in the past. Real-world examples will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Manager, System Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Manager, System Operations role. Highlight your leadership experience and technical expertise in physics or related fields to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about quantum computing and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and solve complex problems. Numbers and metrics can really help us see the impact you've made in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Physics World
✨Know Your Quantum Stuff
Make sure you brush up on your quantum computing knowledge, especially around trapped-ion technology. Be ready to discuss how it works and its applications, as well as any recent advancements in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led technical teams in the past. Highlight your experience in managing priorities and improving operational processes, as this role is all about leading a team of physicists effectively.
✨Communicate Clearly
Practice explaining complex ideas in simple terms. You’ll need to demonstrate your ability to communicate with both technical and non-technical audiences, so think of ways to break down intricate concepts.
✨Be Ready for Problem-Solving
Expect to face hypothetical scenarios or case studies during the interview. Prepare to discuss how you would approach resolving complex operational issues, showcasing your technical judgment and problem-solving skills.