Content Discovery Co-Ordinator in Bristol

Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here, we help each other be the best we can be: a team big enough to impact and small enough to care.

Role Summary

We are looking for a highly organised and detail focused Content Discovery Coordinator to join our Content Discovery team on a 12 month fixed term contract. In this role, you will help ensure that IOP Publishing's journals and ebooks are accurately indexed and easy to discover across key third-party discovery services. You will act as a friendly and knowledgeable first point of contact for colleagues and external partners, helping to resolve queries, support metadata quality, and maintain our data feeds. If you enjoy bringing order to complexity and collaborating with a range of teams, this could be a great next step for you.

What you'll be doing:

• Serve as the main contact for content discovery queries, providing timely, helpful support to colleagues and partners.
• Build strong working relationships with discovery services to ensure our content is accurately represented.
• Coordinate content updates including journal closures, metadata format changes, and corrections.
• Carry out regular coverage audits and search testing to monitor the accuracy and completeness of indexing.
• Configure, maintain, and troubleshoot data feeds, resolving any issues quickly and effectively.
• Manage the creation and distribution of metadata files such as KBART files and MARC records.
• Support internal teams (Publishing, Sales, and others) with clear guidance on content discovery processes and best practice.

What we're looking for

• A degree or relevant professional experience.
• Strong customer service skills and a collaborative approach.
• Excellent attention to detail, accuracy, and organisational skills.
• The ability to manage a varied workload and balance competing priorities.
• Good communication skills and the confidence to work with colleagues and external partners.
• A willingness to learn new systems and technical skills.
• Problem-solving ability and confidence working independently.

It would also be great (but not essential) if you have:

• Experience working in academic publishing.
• Experience working with metadata or familiarity with content discovery systems.

We pride ourselves on being a flexible and inclusive employer; if you have a preference to work flexibly, please do apply.

Who We Are

IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community. As the publishing arm of the Institute of Physics, 100% of our profit goes towards public and scientific good.

Why work with us at IOP Publishing

• Purpose: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish.
• Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.
• Financial Benefits: a competitive salary starting from £27,000 (Band B), an excellent pension scheme (up to 12% company contribution), a discretionary annual bonus scheme and a range of other useful and cost-saving benefits available through our benefits platform.
• Health and Wellbeing: 33+ days holiday (including bank holidays), plus an extra day's leave to use for a moment that matters to you, a 35-hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time.
• Flexibility: a flexible hybrid working environment to suit everyone's needs - we don't need you in the office every day so we can consider applicants from further afield who can travel to Bristol on a monthly basis depending on when face-to-face time is needed. All travel to Bristol is at the employee's own expense.

And last but not least, did we mention that we are unique? IOP Publishing is central to the Institute of Physics, a not-for-profit society and we gift-aid all our profits to support science through the activities of the Institute.

To apply, please submit your CV through our careers site. IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professional networks and the communities we serve and support, which includes our employees, talent communities and candidates. We particularly welcome applicants from under-represented backgrounds. We make recruitment and workplace adjustments wherever we can, so please let us know if there's anything that we can do to support you.

Please note that we are unable to provide visa sponsorship for candidates. If, however you already have the right to work in the UK or hold an eligible work permit or visa, we encourage you to apply for this position.