Registered Nurse - Living Well in Surrey

Are you a registered nurse who is committed to supporting patients, families and carers to live well with advanced and terminal illness? Phyllis Tuckwell is looking to appoint a registered nurse into our Living Well Service. The Living Well Service provides holistic, physical, emotional, psychological, and spiritual care and support to people living with advanced or terminal illness; who are stable or slowly deteriorating. This care is provided in a place that is relevant to patients' needs and could be on either of our sites, with peers in a group, as an outpatient, virtually or with a community or home visit.

The successful applicant will work as part of the North East Hampshire, Guildford, Waverley, and Surrey Heath multi-disciplinary locality teams and in partnership with community services, specialists, and primary care to ensure care is coordinated, holistic and person-centred. The postholder will support patients to manage symptoms, take a proactive approach to enabling choices and supporting self-management, and be supported to develop their skills in palliative care. The successful applicant must be flexible and able to work between our sites at The Beacon and at The Hospice in Farnham or in other service areas to meet patient need.

If you would like to feel part of a welcoming and committed team, benefit from strong peer & managerial support we would be delighted to hear from you.

Main duties of the job

• Current NMC registration in adult or general nursing.
• Be committed to enabling choice and supporting a person's autonomy.
• Be committed to providing high quality holistic, person and family centred support.
• Have well developed communication, interpersonal and team working skills.
• Be willing to undertake further training in communication and palliative care skills.
• Demonstrate understanding of community working.
• Be self-aware, resilient, and able to cope with stressful situations.
• Have experience of working with people approaching the end of life.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees' unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community.

We Offer

• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Employee Assistance Programme
• Blue Light Discount Card
• Access to learning and professional development opportunities (we have an on-site education team)
• Flexible hours and flexible working
• Clinical supervision and support

Job responsibilities

The postholder will work as a member of the Phyllis Tuckwell (PT) Community Palliative Care Team. They will maintain the highest standards of nursing care with patients, their families, and carers. This role will involve holistic assessment, identification of patient and carer needs, care planning and care provision jointly with patients, families, carers and other multidisciplinary team members. The service is complementary to, and dovetails with, other health and social care services within Guildford, Waverley, North East Hampshire, Farnham and Surrey Heath so that people who use our service receive coordinated and person-centred care.

The role requires a commitment to enabling choice, supporting self-management, enabling rehabilitative palliative care and facilitating respectful and dignified support for patients, their families and carers. The postholder will support a person's symptom control needs. The role will contribute to a safe, effective, and efficient culture by contributing to risk assessment and by working in accordance with PT policies and procedures.

Responsibilities

Clinical

• To assess, plan, implement and evaluate a care plan, according to a patient’s choices and their changing needs in conjunction with colleagues internal and external to Phyllis Tuckwell (PT).
• To work as part of the multi-disciplinary team, providing relevant holistic support to the patients, their families, and carers.
• To provide care in a relevant setting including the patient’s home, as an outpatient, virtually, by telephone or in a health, social care or community venue.
• To provide the opportunity for patients to access support according to need and choice.
• To ensure that patients and their families have access to resources that will enable them to manage their concerns and needs.
• To ensure patient records are properly maintained in accordance with NMC guidelines and PT policy.
• To report accidents, incidents, and complaints to the Team Lead/Manager in a timely way.
• To maintain competencies in medication management and understand and adhere to the PT and Community Medicines Management policy in relation to the correct handling, usage and administration of all drugs.
• To act as a resource, providing clinical guidance and support to colleagues.
• To ensure statutory obligations are met and followed as relevant to the clinical area.
• To ensure all PT policies are followed, quality standards are maintained and constantly re-evaluated, to provide the highest standards of holistic care.

Professional

• To understand and work within the relevant legislation and guidance, and according to the PT vision, values, mission, and philosophy.
• To work as part of the multidisciplinary team, providing holistic care to patients, their families, and carers.
• To provide appropriate information and support to patients, carers, friends and other professionals.
• To liaise and develop effective relationships with external healthcare professionals and other agencies, ensuring patient continuity across all care settings.
• To be accountable for own professional practice within the NMC Code of Conduct.

Managerial

• To ensure a safe working environment is maintained, in accordance with the PT Care Fire and Health and Safety policies, reporting any potential hazards to the line manager.
• To report any feedback, concerns and complaints the same day from patients, their relatives, or other advocates to the Team lead/Line Manager as appropriate.
• To ensure that the nursing resources are used wisely.
• To ensure team cohesion and spirit is maintained, through ongoing supportive relationships and consideration of colleagues always.
• To adhere to the lone working policy in the community.

Training and Development

• To share own knowledge, skills and learning with colleagues and embed in patient care.
• To develop an area of clinical expertise and disseminate to fellow team members as a specialist resource.
• To support the professional development and safe practice of others.

Personal

• To maintain up-to-date clinical experience and knowledge and be able to provide evidence of this for revalidation folder.
• To act as an assessor and mentor to students who need to develop skills and acquire experience in the field of palliative care.
• Through PT annual appraisal, encourage professional growth and identify areas for development.
• To strengthen and develop clinical skills across all care settings with the support of a line manager.

Research and Quality Improvement

• To participate in quality improvement initiatives, research and audit within the PT environment, and encourage collaboration.
• To implement evidence-based practice.

Safeguarding, Equality, Diversity and Inclusion

Roleholders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to adhere to Phyllis Tuckwell’s Safeguarding Policy, which supports the local authority’s multi-agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). Inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwell's philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Person Specification

Qualifications

• Registered General Nurse.

Relationships, Oral and Written Communication

• Ability to teach/ give presentations.
• Effective communication and interpersonal skills.
• Sense of humour.
• Be flexible, energetic and determined.
• Resilient and able to cope with stressful situations.
• Self-awareness and coping strategies.
• Ability to write in a clear and legible form.

Team Working

• Understand, and experience of, multidisciplinary team working.
• Ability to liaise effectively with other disciplines.
• Ability to show interpersonal sensitivity to others.
• Understanding of community working.
• Ability to work well in a team.
• Ability to supervise and organise work.
• Able to help support others with change management and adjustment.
• Understanding of the importance of policies and procedures.
• Understanding of health and safety and clinical governance.
• Commitment to providing high quality, individualised holistic care to patients and their relatives/carers.
• Aware of the Care Quality Commission Standards and hospice philosophy.

Education and Training

• Evidence of continuing professional development.

Experience

• Minimum 2 years post registration.
• A commitment to high quality palliative and end of life care.
• Willingness to undertake formal training in end of life and palliative care.
• Mentorship qualification or willing to undertake.
• Evidence of current knowledge of policy and guidance related to palliative care.
• Demonstrates understanding of primary health care and enabling self-management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£33,580 to £37,810 a year depending on experience.