Bank Clinical Administrator in Guildford

BANK CLINICAL ADMINISTRATOR

Salary: £14.60 per hour
Location: Farnham and the Beacon Centre in Guildford

Phyllis Tuckwell is looking to appoint a Bank Clinical Administrator within our friendly and supportive Clinical Administration team, based at our sites in Farnham and Guildford. We work between 08:00 and 18:00 Monday to Friday and will require flexible cover during these periods. We are also required to work occasional weekends and public holidays 10:00-14:00.

The role provides administrative support to our clinical teams and liaises with external healthcare professionals, as well as patients and their families.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.

About You
A successful Clinical Administrator will have:

• Proven administrative experience in a clinical setting
• Proven communication and interpersonal skills
• Excellent organisational and time management skills
• The ability to work independently and as part of a busy team
• The ability to respond calmly and effectively in distressing circumstances
• Awareness of Phyllis Tuckwell Hospice Care and its services
• Positive, enthusiastic, and committed to delivering high quality care and support.
• Excellent IT skills

For a full list of essential requirements, please refer to the job description and person specification document.

About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Clinical Administrators are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Holiday pay, accrued in line with hours worked (1 hour of annual leave for every 8.28 hours worked)
• Continuation of NHS Pension for current members or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card
• Clinical Supervision

Excellent Career Development

• Skill Development and Training
• Professional Growth
• Upskilling
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Maria Aziz, Beacon Centre Manager on maria.aziz@pth.org.uk or phone 01252 729404.

Alternatively contact:
Julia Edwards, Clinical Administration Manager on julia.edwards@pth.org.uk or phone 01252 729443

Hannah Cole, Team Lead on hannah.cole@pth.org.uk or phone 01252 913043

Pre-arranged informal visits are encouraged.

If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk

Closing date for receipt of applications: Sunday 4^th October 2026
Interviews to be held: Tuesday 13^th October or Thursday 15^th October 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES