At a Glance
- Tasks: Lead a dynamic logistics team, ensuring smooth operations and exceptional customer service.
- Company: Join Phyllis Tuckwell, a compassionate organisation making a real difference in palliative care.
- Benefits: Enjoy six weeks paid holiday, health plans, and a supportive work environment.
- Other info: Flexible hours, career progression opportunities, and a diverse workplace culture.
- Why this job: Make an impact while developing your skills in a rewarding role.
- Qualifications: Experience in team management, good IT skills, and a full driving licence required.
The predicted salary is between 22943 - 22943 £ per year.
Location: Farnborough
Salary: £22,943 per annum (WTE £28,679 based on 40 hours a week)
Application Deadline: Wednesday, September 23, 2026
Job Summary:
Hours: 32 hours per week - worked over 4 days, Monday to Saturday on a rotation basis
Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers. An opportunity has arisen to recruit an experienced Logistics Team Lead to help run our highly successful and extremely busy logistics team based in Farnborough.
About You:
- Previous experience in managing or supervising a team, ideally within a logistics environment managing drivers and volunteers
- Good IT skills and open to introducing new solution-based technology
- Full Driving Licence with some experience of driving a Luton van or similar size vehicle
- A good knowledge of the local area
- H&S knowledge for a working van fleet of 6 vehicles, including maintenance and vehicle checks
- The required skills to ensure that the logistics operation runs smoothly and delivers customer satisfaction
- Great organisational skills with the ability to plan routes, maximise resources and manage expenditure
- Exceptional customer service and be inspired to support our patients and their loved ones
- Excellent interpersonal and communication skills with previous customer service experience and working within a team
- The capability to work independently and as part of a busy team
- The ability to be able to lift, sort and move donated items, including furniture
For a full list of essential requirements, please refer to the job description and person specification document.
About Us:
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
- Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
- Excellent Career Development
- Skill Development and Training
- Internal Mobility and Career Progression
- Upskilling Apprenticeships
- Coaching
- Diverse Training Courses
- A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Cheryl Morley on cheryl.morley@pth.org.uk or phone 07469 150599. If you are unable to apply online or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk
Closing date for receipt of applications: Wednesday 23rd September 2026. Interviews to be held Thursday 1st October and Friday 2nd October 2026. We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
NO MEDIA OR AGENCIES PREVIOUS APPLICANTS NEED NOT APPLY
Retail Logistics Team Lead in Farnborough employer: Phyllis Tuckwell Hospice Care
Phyllis Tuckwell Hospice Care is an exceptional employer, offering a supportive and compassionate work environment for Senior Palliative Care Nurses. With flexible hours and a focus on employee well-being, staff are encouraged to grow professionally while making a meaningful impact in the community. The organisation fosters a collaborative culture, ensuring that every team member feels valued and empowered to provide the highest quality of care to patients and their families.
Contact Details:
Phyllis Tuckwell Hospice Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Logistics Team Lead in Farnborough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Phyllis Tuckwell Hospice Care and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Phyllis Tuckwell Hospice Care!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Phyllis Tuckwell Hospice Care keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Retail Logistics Team Lead in Farnborough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Phyllis Tuckwell Hospice Care:This is your chance to really connect with the team at Phyllis Tuckwell Hospice Care. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Phyllis Tuckwell Hospice Care
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Phyllis Tuckwell Hospice Care.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Phyllis Tuckwell Hospice Care that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Phyllis Tuckwell Hospice Care. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
