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- Tasks: Keep our stunning riverside club clean and welcoming for guests and members.
- Company: Join the friendly team at Phyllis Court Club, a beautiful private members club.
- Benefits: Enjoy discounts, gym access, meals on duty, and social events.
- Why this job: Be part of a supportive team in a picturesque setting with great career opportunities.
- Qualifications: Customer service skills and a positive attitude are essential; training provided.
- Other info: Flexible shifts with a mix of early and late hours, including weekends.
The predicted salary is between 27040 - 27040 £ per year.
A 1 year fixed term maternity contract to start as soon as possible. £27,040 per annum pro rata.
About Phyllis Court Club: Phyllis Court is a private members club situated in a grand riverside manor, set in 18 acres of land with 17 guest bedrooms on the River Thames in Henley‑On‑Thames and spectacular views over the river and the countryside beyond. We pride ourselves on creating a welcoming and respectful environment for both members and staff, with teamwork and high standards at the heart of everything we do.
The Role: Reporting to the Housekeeping Manager, you will play a key role in maintaining the cleanliness and presentation of the Club, including guest bedrooms, public areas and the Fitness Centre. This is a hands‑on role where attention to detail, teamwork and a positive attitude are essential.
Working Pattern: This role operates on a rota basis and includes a mixture of early and late shifts, including weekends and Bank holidays. Typical shifts are 7:00 am–3:00 pm or 2:00 pm–10:00 pm.
Responsibilities Will Include:
- Clean public areas, toilets and back‑of‑house areas to a high standard
- Service and prepare guest bedrooms, including departure cleans
- Maintain cleanliness and presentation of the Fitness Centre
- Restock amenities and ensure all areas are well presented at all times
- Report any maintenance issues, damages or missing items
- Work collaboratively with your team to complete tasks efficiently and to a high standard
- Follow all health & safety procedures and safe working practices
Skills And Experience:
- Exceptional customer service skills
- A positive, friendly and professional attitude
- Have an eye for detail and high standards of cleanliness
- Clear communication and teamwork skills
- Ability to work independently and use initiative
- Experience in a similar role is desirable but full training will be given on the job.
Our Values: At Phyllis Court, we expect all team members to reflect our core values: Respect, Integrity, Teamwork and Accountability. We are committed to creating a supportive, inclusive and respectful working environment.
Club Benefits:
- Hospitality Rewards (discounts at high street retailers, restaurants, leisure & online)
- Gym & swim access at the Fitness Centre
- Employee Assistance Programme (EAP) and wellbeing support
- Meals and hot drinks while on duty
- Complimentary parking onsite
- Friends and family tickets for Henley Royal Regatta
- Staff socials and events
- Automatic enrolment in the Club pension scheme
- Life assurance scheme
- Membership to the Institute of Hospitality after successfully passing probation
All candidates must have the right to live and work in the UK and will be required to provide evidence of this in line with government guidance. Successful completion of probationary period is also subject to satisfactory DBS disclosure and references.
Housekeeping Assistant - 1 Year Fixed Term Maternity Cover employer: Phyllis Court Club
Contact Detail:
Phyllis Court Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant - 1 Year Fixed Term Maternity Cover
✨Tip Number 1
Get to know the company culture! Before your interview, check out Phyllis Court's website and social media. Understanding their values of respect, integrity, teamwork, and accountability will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and positive attitude, as these are key for a Housekeeping Assistant role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. A tidy appearance reflects your attention to detail, which is super important for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Assistant - 1 Year Fixed Term Maternity Cover
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Housekeeping Assistant role. Highlight any relevant experience and skills that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Phyllis Court Club
✨Know the Club Inside Out
Before your interview, take some time to research Phyllis Court Club. Familiarise yourself with its values, facilities, and the overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Highlight Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s ensuring cleanliness or maintaining presentation standards, be ready to discuss how you can contribute to the club's high standards.
✨Showcase Your Team Spirit
Teamwork is at the heart of what they do. Be prepared to share instances where you successfully collaborated with others in previous roles. Emphasise your ability to work well in a team and how you can contribute positively to the club's environment.
✨Prepare for Practical Questions
Expect questions that assess your practical skills and problem-solving abilities. Think about scenarios you might face in the role, such as handling maintenance issues or managing time during busy shifts. Practising these responses will help you feel more confident during the interview.