Guest Experience & F&B Service Assistant

Guest Experience & F&B Service Assistant

Full-Time 9.9 - 12.1 £ / hour (est.) No working from home possible
Phyllis Court Club

At a Glance

  • Tasks: Deliver warm, friendly service while assisting with bar and restaurant setup.
  • Company: Phyllis Court Club, a welcoming venue in Henley-on-Thames.
  • Benefits: Enjoy on-site work and staff benefits in a vibrant environment.
  • Other info: Fast-paced role with opportunities to grow your career.
  • Why this job: Join a small team and enhance guest experiences in hospitality.
  • Qualifications: Experience in hospitality and strong customer service skills required.

The predicted salary is between 9.9 - 12.1 £ per hour.

Phyllis Court Club in Henley-on-Thames is seeking a Food and Beverage Assistant to join a small team delivering warm, friendly service to Members and Guests.

You will help with bar/restaurant setup, take orders accurately, and ensure cleanliness and safety.

The role requires experience in hospitality, strong customer service, and an organised approach in a busy environment. The position offers on-site work and staff benefits.

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Guest Experience & F&B Service Assistant employer: Phyllis Court Club

Phyllis Court Club is an exceptional employer, offering a supportive and friendly work environment where employees can thrive in their finance careers. Located in the picturesque Henley-On-Thames, staff enjoy a range of benefits including access to gym facilities, hospitality rewards, and opportunities for professional development, all while being part of a vibrant community that celebrates events like the Henley Regatta.

Phyllis Court Club

Contact Details:

Phyllis Court Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience & F&B Service Assistant

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Phyllis Court Club. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Phyllis Court Club

Don't be shy about reaching out to Phyllis Court Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience & F&B Service Assistant

Communication Skills
Attention to Detail
Teamwork
Customer Service
Adaptability
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Phyllis Court Club and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Phyllis Court Club

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!