At a Glance
- Tasks: Supervise food and beverage operations, ensuring exceptional service and memorable experiences for members.
- Company: Join the prestigious Phyllis Court Club on the scenic River Thames.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to innovate and develop your skills.
- Why this job: Be part of a team that creates unforgettable dining experiences in a historic setting.
- Qualifications: Experience in hospitality and strong people management skills are a plus.
The predicted salary is between 25000 - 35000 £ per year.
Salary up to £30,883.65 depending on experience 40 Hours per week (shift work including mornings, evenings, weekends and Bank Holidays, with no split shifts)
About Phyllis Court Club
Phyllis Courtis a private members club situated in a grand riverside manor,set in 18 acres of land with 17 guest bedrooms on the River Thames in Henley-On-Thames and spectacular views over the river & the countryside beyond.
Phyllis Court has excellent facilities, superb cuisines and wines, relaxing riverside accommodation and friendly staff being the perfect setting to meet friends & colleagues, with the highlight of the year being Henley Regatta.
We pride ourselves on creating a welcoming and respectful environment for both members and staff, with teamwork and high standards at the heart of everything we do.
The Role
Working closely with the Food and Beverage Manager and Assistant Manager, you will be responsible for overseeing the Food and Beverage operations across the Club, with a primary focus on the planning and delivery of banqueting and events. This will include weddings, birthdays, anniversaries, Christmas parties, summer parties, and any other events requested by our Members.
Working alongside and supporting the Food and Beverage Assistants, you will ensure the service and standards are maintained to the highest levels for our Members, delivering exceptional and seamless experiences across all events and service areas. During quieter event periods, you will also support the wider Food and Beverage operation, assisting within the restaurants and bars to ensure consistency of service across the Club.
Responsibilities will include
- Oversee all Foodand Beverage Events
- Possess extensive knowledge of food & beverage, ability to recall menus and ingredients to inform customers and waiting staff.
- Conduct briefings before service to ensure staff are briefed on menu specials or changes, dietary requirements, special occasions etc.
- Ensure on the job training for Food and Beverage Assistants is conducted on a regular basis and in line with the Club standards.
- Ensure cashing up is done correctly and in accordance with company policy.
- Cover Duty Manager shifts on a rotational basis.
Skills and Experience
- Experience in delivering exceptional customer service and maintaining high standards at all times.
- Previous experience in a similar role along with managing a team is desirable
- A positive, friendly, proactive and professional attitude.
- Ability to communicate clearly and effectively with Members of the Club and colleagues
Our values
At Phyllis Court, we expect all team members to reflect our core values: Respect, Integrity, Teamwork and Accountability.
We are committed to creating a supportive, inclusive and respectful working environment.
Phylllis Court Club Benefits
As well as the traditional benefits such as our pension scheme, life assurance and 28 days holiday each year (pro rata), you will enjoy extra perks when you join the team at Phyllis Court.
- Hospitality Rewards (discounts at high street retailers, restaurants, leisure & online)
- Gym & swim access at the Fitness Centre
- Employee Assistance Programme (EAP) and wellbeing support
- Meals and hot drinks while on duty
- Complimentary parking onsite
- Friends and family tickets for Henley Royal Regatta
- Staff socials and events
- Automatic enrolment in the Club pension scheme
- Membership to the Institute of Hospitality after successfully passing probation
All candidates must have the right to live and work in the UK and will be required to provide evidence of this in line with government guidance. Successful completion of probationary period is also subject to satisfactory DBS disclosure and references.
Phyllis Court Club, Marlow Road, Henley-on Thames, RG9 2HT
Department
Food & Beverage
Job Title
Food and Beverage Supervisor
Experience
Food & Beverage, Food Service, Supervisor, Wines
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Food and Beverage Supervisor employer: Phyllis Court Club
Phyllis Court Club is an exceptional employer, offering a supportive and friendly work environment where employees can thrive in their finance careers. Located in the picturesque Henley-On-Thames, staff enjoy a range of benefits including access to gym facilities, hospitality rewards, and opportunities for professional development, all while being part of a vibrant community that celebrates events like the Henley Regatta.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Phyllis Court Club. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by knowing the club inside out. Familiarise yourself with their menu, events, and service standards. This shows you’re genuinely interested and ready to contribute to their exceptional service.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for food and beverage shine through. Share your ideas on how to enhance member experiences – they’ll love your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the StudySmarter community and the Phyllis Court Club family.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how you can contribute to creating unforgettable experiences for our Members and Guests.
Highlight Relevant Experience:Make sure to showcase any previous experience in food and beverage roles, especially if you've held a supervisory position. We love seeing how your background aligns with the responsibilities of the Food and Beverage Supervisor role.
Be Creative with Ideas:Don’t hold back on sharing your innovative ideas for enhancing our service or menu offerings. We’re all about fresh perspectives, so let us know how you can help us stand out and keep our Members talking!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Phyllis Court Club
✨Know Your Menus Inside Out
Before the interview, make sure you’re familiar with the menus and any special events at Phyllis Court Club. Being able to discuss specific dishes, ingredients, and how they pair with beverages will show your passion and expertise in food and beverage.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your commitment to providing a memorable experience for members and guests.
✨Bring Innovative Ideas
Phyllis Court Club values creativity and innovation. Come prepared with ideas on how to enhance the dining experience or improve service efficiency. This shows that you’re proactive and ready to contribute to the club’s success.
✨Practice Team Management Scenarios
Since the role involves overseeing a team, be ready to discuss your management style and how you handle training and performance reviews. Think of specific situations where you successfully led a team or resolved conflicts, as this will highlight your leadership skills.
