At a Glance
- Tasks: Supervise food and beverage operations, ensuring exceptional service and memorable experiences for members.
- Company: Join the prestigious Phyllis Court Club on the scenic River Thames.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to innovate and develop your skills.
- Why this job: Be part of a team that creates unforgettable dining experiences in a historic setting.
- Qualifications: Experience in hospitality and strong people management skills are a plus.
The predicted salary is between 25000 - 35000 £ per year.
40 Hours per week (shift work including mornings, evenings, weekends and Bank Holidays, with no split shifts)
About Phyllis Court Club
Phyllis Courtis a private members club situated in a grand riverside manor,set in 18 acres of land with 17 guest bedrooms on the River Thames in Henley-On-Thames and spectacular views over the river & the countryside beyond.
Phyllis Court has excellent facilities, superb cuisines and wines, relaxing riverside accommodation and friendly staff being the perfect setting to meet friends & colleagues, with the highlight of the year being Henley Regatta.
We pride ourselves on creating a welcoming and respectful environment for both members and staff, with teamwork and high standards at the heart of everything we do.
The Role
Working closely with the Food and Beverage Manager and Assistant Manager you will be responsible for overseeing the Food and Beverage operations across the Club. Working alongside and supporting the Food and Beverage Assistants you will ensure the service and standards are maintained to the highest levels for our Members.
Responsibilities will include
- Oversee all Foodand Beverage Events
- Possess extensive knowledge of food & beverage, ability to recall menus and ingredients to inform customers and waiting staff.
- Conduct briefings before service to ensure staff are briefed on menu specials or changes, dietary requirements, special occasions etc.
- Ensure on the job training for Food and Beverage Assistants is conducted on a regular basis and in line with the Club standards.
- Ensure cashing up is done correctly and in accordance with company policy.
- Cover Duty Manager shifts on a rotational basis.
Skills and Experience
- Experience in delivering exceptional customer service and maintaining high standards at all times.
- Previous experience in a similar role along with managing a team is desirable
- A positive, friendly, proactive and professional attitude.
- Ability to communicate clearly and effectively with Members of the Club and colleagues
Our values
At Phyllis Court, we expect all team members to reflect our core values: Respect, Integrity, Teamwork and Accountability. We are committed to creating a supportive, inclusive and respectful working environment.
Phylllis Court Club Benefits
As well as the traditional benefits such as our pension scheme, life assurance and 28 days holiday each year (pro rata), you will enjoy extra perks when you join the team at Phyllis Court.
- Hospitality Rewards (discounts at high street retailers, restaurants, leisure & online)
- Gym & swim access at the Fitness Centre
- Employee Assistance Programme (EAP) and wellbeing support
- Meals and hot drinks while on duty
- Complimentary parking onsite
- Friends and family tickets for Henley Royal Regatta
- Staff socials and events
- Automatic enrolment in the Club pension scheme
- Membership to the Institute of Hospitality after successfully passing probation
All candidates must have the right to live and work in the UK and will be required to provide evidence of this in line with government guidance. Successful completion of probationary period is also subject to satisfactory DBS disclosure and references.
Phyllis Court Club, Marlow Road, Henley-on Thames, RG9 2HT
Department
Food & Beverage
Job Title
Food and Beverage Supervisor
£30,883.65 per annum
Experience
Food & Beverage, Food Service, Supervisor, Wines
Food and Beverage Supervisor employer: Phyllis Court Club
Phyllis Court Club is an exceptional employer, offering a supportive and friendly work environment where employees can thrive in their finance careers. Located in the picturesque Henley-On-Thames, staff enjoy a range of benefits including access to gym facilities, hospitality rewards, and opportunities for professional development, all while being part of a vibrant community that celebrates events like the Henley Regatta.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Phyllis Court Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Phyllis Court Club
Don't be shy about reaching out to Phyllis Court Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Phyllis Court Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Phyllis Court Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
