Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our Members and Guests.
- Company: Join the friendly team at Phyllis Court Club, known for its superb facilities.
- Benefits: Enjoy discounts, gym access, meals on duty, and staff socials.
- Why this job: Be part of a dynamic team that values collaboration and customer service.
- Qualifications: Exceptional customer service skills and a proactive attitude are essential.
- Other info: Full training provided; great opportunity for career growth in hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Food and Beverage Assistants (Waiter/Waitress)
PERMANENT POSITION
Salary up to £27040
40 Hours per week (shift work including mornings, evenings, weekends and Bank Holidays, with no split shifts)
About Phyllis Court Club Phyllis Court has excellent facilities, superb cuisines and wines, relaxing riverside accommodation and friendly staff. Phyllis Court truly is a Club for all Members. As a Food and Beverage Assistant you will be responsible for ensuring our Members receive a warm and friendly welcome and any queries are dealt with in an efficient and professional manner. You will be expected to deliver exceptional service to both Club Members and Guests alike, keeping good cleanliness, and health & safety to the front of all you do. This is a great opportunity for someone who is serious about being part of a team that creates excellent quality experiences for our members and has a strong teamwork ethos.
Your Responsibilities As a Food & Beverage Assistant
- Assist with room set ups, table clearing, food delivery, beverage preparation and delivery.
- Train on and build food and beverage knowledge to know and understand the menus and offer food, wine, and beverage suggestions.
- Complete all assigned training within timeframes given.
- Keep Member and work areas clean with a ‘Clean As You Go’ standard adherence.
- Keep work area well stocked at beginning and end of shift.
- Support a strong collaborative team environment maintaining friendly positive behaviour with Colleagues and Members.
- Be responsible for ensuring the day-to-day maintenance of all equipment used and report issues.
- Maintain a clean and well-groomed appearance, keeping to the uniform standards as given.
- Be aware of the need to observe Health and Safety regulations and advise management of any irregularities.
- Complete any other reasonable task as requested.
- Be confident with good listening skills.
- Ensure that all of the above duties are completed within our Customer Service values at all times.
Requirements Of a Food & Assistant
You should have exceptional customer service skills, be a clear communicator and be able to demonstrate great teamwork. Experience in a similar role is desirable but full training will be given on the job. The role is very hands on, so a can do, and proactive approach is essential and forms part of our ‘One Team’ ethos.
Benefits Of a Food & Beverage Assistant
- Hospitality Rewards (discounts at high street retailers, restaurants, leisure & online)
- Gym & swim access at the Fitness Centre
- Employee Assistance Programme (EAP) and wellbeing support
- Meals and hot drinks while on duty
- Complimentary parking onsite
- Friends and family rates for hotel accommodation and special event bookings
- Friends and family tickets for Henley Royal Regatta
- Staff socials and events
- Automatic enrolment in the Club pension scheme
- Life assurance scheme
- Membership to the Institute of Hospitality after successfully passing probation
- Staff accommodation on request
#J-18808-Ljbffr
Food and Beverage Assistant (Waiter/Waitress) employer: Phyllis Court Club
Contact Detail:
Phyllis Court Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant (Waiter/Waitress)
✨Tip Number 1
Get to know the venue! Before your interview, pop by Phyllis Court Club and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing with a friend can help you articulate your thoughts and demonstrate your proactive approach during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your collaborative nature will resonate with the 'One Team' ethos that Phyllis Court values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen on joining our fantastic team at Phyllis Court Club.
We think you need these skills to ace Food and Beverage Assistant (Waiter/Waitress)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Phyllis Court.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the Food and Beverage Assistant role. We love seeing how your past experiences can contribute to our team and enhance the member experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to articulate your thoughts well without unnecessary fluff. This will help us understand your fit for the role quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Phyllis Court Club
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the food and beverage offerings at Phyllis Court Club. Being able to discuss the menu confidently will show that you're serious about the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create positive experiences for Members and Guests.
✨Emphasise Teamwork
Since this role is all about collaboration, be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your commitment to the 'One Team' ethos.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and well-groomed appearance reflects the standards expected at Phyllis Court. Dressing appropriately shows that you understand the importance of maintaining a professional image in the hospitality industry.
