At a Glance
- Tasks: Provide personalised support to help participants overcome barriers and secure employment.
- Company: Join a supportive team at PHX Training, dedicated to making a difference.
- Benefits: Enjoy competitive salary, generous holiday, wellbeing days, and ongoing training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping others achieve their career goals.
- Qualifications: Strong communication skills and a compassionate approach are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location & Travel Requirements
- Base: Split between our Blackpool and Fleetwood offices over a 5‑day week; exact primary location will be discussed at interview.
- Travel: Regular travel between the two offices is required.
- Licence: A full UK driving licence and daily access to a car is preferred.
About the Role
As a Restart Advisor, you will provide personalised, one‑to‑one support to participants, helping them overcome barriers and secure employment as quickly as possible.
What You’ll Do
- Act as the primary point of contact for a caseload of participants, delivering tailored 1:1 support.
- Collaborate with participants to identify barriers, set goals, and develop actionable plans that improve employability.
- Maintain regular communication, checking in at least every two weeks (via preferred method) and holding face‑to‑face meetings every four weeks.
- Support participants in accessing the full range of Restart Scheme services and resources.
- Design and agree on support plans with participants, ensuring they have choice and control over their journey.
Qualifications and Experience
- Exceptional communication and interpersonal skills – ability to build rapport, listen actively, and convey information clearly and empathetically.
- Strong organisational and time‑management skills – able to handle a caseload, keep accurate records, and meet deadlines.
- Problem‑solving and adaptability – able to assess diverse needs and tailor approaches accordingly.
- Resilience and empathy – compassionate approach to challenging situations.
- Driving licence – full UK driving licence and daily access to a car (preferred).
- Previous experience in employment support, coaching, welfare‑to‑work, or similar client‑facing roles is desirable.
- Enhanced DBS clearance required.
Benefits
- Competitive salary commensurate with experience.
- Full induction and shadowing period to equip you for success.
- Generous holiday entitlement and a dedicated annual wellbeing day.
- Pension scheme with employer contributions.
- Ongoing training and development opportunities for all staff.
- Regular team‑building and company events.
Equal Opportunities
PHX Training welcomes applications regardless of gender, disability, age, ethnicity, sexual orientation or faith.
Safeguarding
PHX Training is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to the completion of checks, including an enhanced DBS clearance. Short‑listed candidates will also undergo an online search in line with Keeping Children Safe in Education (KCSIE) guidelines.
Work Coach employer: PHX Training Limited
PHX Training is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive work culture where employees can thrive. With competitive salaries, generous holiday entitlements, and ongoing training opportunities, you will be well-equipped to make a meaningful impact in your role as a Work Coach. The collaborative environment across our Blackpool and Fleetwood offices fosters teamwork and personal development, making it an ideal place for those passionate about helping others succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Work Coach
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at PHX Training Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from PHX Training Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like PHX Training Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at PHX Training Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Work Coach
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to PHX Training Limited:Before hitting send, make sure to tailor your application specifically to PHX Training Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at PHX Training Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
