At a Glance
- Tasks: Engage with business customers, understand their needs, and provide tailored solutions.
- Company: Join phs Group, the UK's leading hygiene service provider with a supportive culture.
- Benefits: Earn a competitive salary with uncapped commission and enjoy great work-life balance.
- Other info: Enjoy perks like employee discounts, extensive training, and a friendly team environment.
- Why this job: Make an impact in a rewarding role with excellent career growth opportunities.
- Qualifications: Telesales experience and strong rapport-building skills are essential.
The predicted salary is between 26000 - 26000 € per year.
Finally! A career with a great company, great hours and great earning potential. Telesales Account Manager Tamworth £26,000.00 with an OTE £40,450.00 and uncapped commission. Great hours Monday to Friday, with no evenings or weekends!
If you’re great at building rapport with business customers, and having brilliant discussions regarding their needs, you’ve just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you’re looking for…
We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team.
To be successful here, consider these questions:
- Do you have Telesales experience?
- Are you good at building rapport?
- Are you great at listening, establishing needs and asking questions to provide the right solution?
- Have you got experience of selling contractual services?
- Are you organised and good at closing sales?
If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work‑life balance is important so there is no evening or weekend working.
Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at phs Group:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
- Listening to and understanding the cause of any queries or cancellations.
- Asking questions to provide solutions that support the customer and retain their valued business.
- Being the industry expert for your customers, knowing / selling the products consultatively.
- Account management (inbound calls / emails from your customers / updating details on the CRM).
- Achieving and working towards set targets and KPIs (daily, weekly, periodically).
The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air‑care.
In return for your commitment and expertise as a Telesales Account Manager at phs Group:
- A guaranteed base salary of £26,000.00 OTE £40,450.00 Uncapped commission.
- A rewarding bonus scheme and regular incentives.
- Great working hours Monday to Friday 9am – 5pm, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development.
- Online GP for you and your family.
- We offer accredited ILM training through external and in-house training.
- Apprenticeships and personal development opportunities for a great career with us.
- Free parking onsite that will save you a fortune.
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com.
- 31 days holiday (inclusive of bank holidays), plus a 'Buy and Sell' holiday scheme.
- Other benefits such as improved parental and paternity leave, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
A career with our well‑established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Telephone Account Manager - PS employer: PHSGroup
At phs Group, we offer a rewarding career as a Telephone Account Manager in Tamworth, where you can enjoy great hours, a competitive salary, and uncapped commission. Our supportive work culture prioritises work-life balance with no evening or weekend shifts, alongside extensive training and development opportunities to help you grow in your career. Join our friendly team and benefit from employee discounts, a comprehensive benefits package, and a commitment to inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager - PS
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on phs Group. Understand their services and values so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your pitch! Since this role is all about building rapport, rehearse how you’d introduce yourself and discuss your experience in telesales. Make it sound natural and engaging, just like you would with a customer.
✨Tip Number 3
Prepare for common questions! Think about how you’d answer questions about your sales achievements or how you handle objections. Use specific examples from your past experiences to demonstrate your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telephone Account Manager - PS
Some tips for your application 🫡
Show Off Your Telesales Skills:Make sure to highlight your telesales experience in your application. We want to see how you've built rapport with customers and closed sales in the past. Share specific examples that showcase your ability to listen and provide tailored solutions!
Be Personable and Positive:Since we’re all about honesty and a can-do attitude, let your personality shine through in your written application. Use a friendly tone and express your enthusiasm for the role. We love seeing applicants who are genuinely excited about joining our team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with what we’re looking for, especially in account management and customer service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at PHSGroup
✨Know Your Stuff
Before the interview, make sure you understand phs Group and its services inside out. Familiarise yourself with their offerings in Healthcare, Floorcare, Washrooms, and Air-care. This will help you speak confidently about how you can contribute to their success.
✨Build Rapport Like a Pro
Since the role involves building relationships with business customers, practice your rapport-building skills. Think of examples from your past experiences where you successfully connected with clients. Be ready to share these stories during the interview!
✨Listen and Ask Questions
Demonstrate your listening skills by preparing thoughtful questions about the company and the role. Show that you’re not just interested in selling but also in understanding customer needs. This will highlight your consultative approach, which is key for this position.
✨Show Your Sales Savvy
Be prepared to discuss your telesales experience and how you've closed deals in the past. Highlight any specific targets you've met or exceeded, and be ready to explain your sales strategies. This will show that you’re results-driven and ready to hit those KPIs!
