At a Glance
- Tasks: Deliver exceptional plant care and support operational planning in a dynamic environment.
- Company: Join PHS Greenleaf, a growing company passionate about plants and customer service.
- Benefits: Enjoy competitive salary, 31 days holiday, training opportunities, and a company vehicle.
- Other info: Clear pathways for career progression and a supportive team culture.
- Why this job: Make a real impact on vibrant plant displays and develop your horticultural career.
- Qualifications: Experience in horticulture, strong organisational skills, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
PHS Greenleaf is growing, and we’re looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.
As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.
Key Responsibilities:- Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
- Diagnose plant health issues and take corrective action quickly.
- Report, record, and resolve any issues identified on customer sites.
- Apply and adapt internal stock plant care processes in line with seasonal needs.
- Conduct periodic stock checks and report discrepancies.
- Monitor and maintain stock levels for plants and sundries.
- Implement stock rotation processes to minimise waste and maintain quality.
- Plan and deliver plant installations and replacements to client specifications.
- Complete pre-installation site checks and ensure compliance with health and safety requirements.
- Lead on-site installation activities, ensuring timely and professional project management.
- Address Salesforce queries relating to service requests and customer issues.
- Log site visits, maintenance outcomes, and updates accurately.
- Contribute to continuous improvement of service processes and standards.
- Optimise routes and schedules for efficiency and service quality.
- Previous experience in horticulture or interior plant maintenance.
- Strong organisational skills with the ability to manage multiple tasks.
- Self-motivated with excellent workload management.
- Strong communication and customer service skills, with the ability to build long-term relationships.
- IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
- Full UK manual driving licence with 6 points or less.
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
- Competitive Base Salary.
- 23 days holiday + bank holidays (31 days total).
- Full uniform and PPE provided.
- Full training and development opportunities, including ILM-certified courses.
- Pension scheme.
- 24-hour personal welfare helpline.
- phs Perks discount card (accepted at 850+ retailers).
- Access to the phs Shop for discounted household consumables.
- Company vehicle and tools provided.
- Training and development opportunities within phs Group.
- Clear pathways for career progression in a growing division.
Senior Interior Horticultural Technician employer: PHSGroup
PHS Greenleaf is an exceptional employer for those passionate about horticulture, offering a vibrant work culture in Laleham where no two days are the same. With competitive salaries, extensive training opportunities, and clear pathways for career progression, employees can thrive in their roles while enjoying benefits like a generous holiday allowance and access to discounts at over 850 retailers. Join us to be part of a supportive team dedicated to delivering outstanding plant care and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interior Horticultural Technician
✨Tip Number 1
Get to know the company! Research PHS Greenleaf and understand their values, mission, and the specifics of the Senior Interior Horticultural Technician role. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to horticulture and customer service. Think about specific examples from your past experiences that demonstrate your skills in plant care and problem-solving. We want to see how you shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Senior Interior Horticultural Technician
Some tips for your application 🫡
Show Your Passion for Plants:When writing your application, let your love for horticulture shine through! Share specific experiences that highlight your skills in plant care and maintenance. We want to see how you connect with plants and the joy you find in nurturing them.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience, especially in interior plant maintenance and customer service. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for your skills and achievements to make it easy for us to read. We love a well-organised application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at PHSGroup
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Be ready to discuss specific plant care techniques, pest control methods, and how you would handle common issues. This shows your passion and expertise in the field.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Highlight your ability to prioritise and maintain high standards, especially when it comes to plant maintenance and customer service.
✨Demonstrate Customer Service Savvy
Think of scenarios where you've built strong relationships with clients or resolved issues effectively. Being able to communicate your approach to customer service will resonate well with the interviewers.
✨Familiarise Yourself with Technology
Since the role involves using CRM systems like Salesforce, make sure you're comfortable discussing your IT skills. Mention any relevant experience with software or tools that can enhance operational efficiency.
