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- Tasks: Lead and inspire teams to drive growth and operational excellence in washroom services.
- Company: Join Mayflower Washroom Solutions, a market leader in hygiene services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Be part of a diverse team committed to innovation and customer satisfaction.
- Why this job: Make a real impact in a trusted B2B services provider with ambitious growth plans.
- Qualifications: Proven leadership in large-scale service businesses and strong commercial acumen required.
The predicted salary is between 72000 - 108000 £ per year.
We are looking for the right person to join us here at Mayflower Washroom Solutions as Managing Director. Mayflower is part of the phs Group (a Bidvest Company), the leading hygiene services provider in the UK, Spain, and Ireland. It’s a fantastic opportunity for an inspirational and strategic leader to join a market-leading business.
The Managing Director will lead Mayflower’s Consumables & Washrooms divisions, with full accountability for strategy, growth, and operational performance. This role demands a commercially astute and visionary leader with a proven track record in managing large-scale, service-led businesses. The MD will drive financial results, customer satisfaction, and a high-performance culture, reporting to the Group CEO and collaborating with the Executive Team. A key focus will be on expanding e-commerce capabilities, fostering cross-functional collaboration, and delivering sustainable growth.
With a strong foundation in place and ambitious growth plans ahead, this is an opportunity to drive real change and make a lasting impact within a well-established and trusted B2B services provider.
Key Responsibilities- Experience of operating a business of £40m+ turnover.
- Proven ability to guide organisation’s through digital transformation and build scalable, profitable e-commerce operations.
- Negotiated strategic partnerships with marketplaces and logistics providers optimising supply chain and improving margins.
- Strong commercial acumen with a history of delivering profitable growth.
- Proven leadership of cross-functional teams in B2B or service-led environments.
- Track record of operational excellence and business transformation.
- Excellent stakeholder management and negotiation skills.
- Knowledge of consumables, hygiene, or washrooms (desirable).
- Degree or equivalent qualification in business/management (preferred).
- Year-on-year profitable sales growth (£ revenue and gross margin).
- Customer retention (% and £).
- Customer satisfaction (NPS).
- Operational delivery (customer complaints).
- Optimized pricing and rate cards for profitable growth.
- Compliant commercial contracts minimizing risk exposure.
- Lead the division with full P&L responsibility (£40m turnover).
- Develop and execute divisional strategy aligned with Group objectives.
- Drive revenue growth, margin improvement, and long-term profitability.
- Oversee sales, operations, supply chain, and support functions.
- Ensure best-in-class customer service and operational compliance.
- Innovate across products, services, and processes, including e-commerce platform development.
- Foster a culture of accountability, safety, and continuous improvement.
- Build and maintain strong relationships with customers, suppliers, and stakeholders.
- Provide clear performance reporting to the CEO and Executive Team.
- Lead strategic sales initiatives to grow washroom services and consumables.
- Unify and motivate Sales and Operations teams to meet customer needs.
- Drive customer acquisition and retention strategies.
- Set and monitor KPIs, ensuring accountability and continuous improvement.
- Collaborate cross-functionally to align commercial and operational plans.
- Stay informed on market trends, customer needs, and competitor activity.
- Strategic thinker with strong commercial focus.
- Inspirational leader capable of developing high-performing teams.
- Results-driven and resilient under pressure.
- Customer-centric with a focus on quality and service delivery.
- Strong communicator with influence across all levels.
- Innovative and adaptable to market changes.
If this sounds like the perfect role for you, we would love to hear from you.
Managing Director in Caerphilly employer: PHSGroup
Contact Detail:
PHSGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Managing Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mayflower and the phs Group thoroughly. Understand their values, recent developments, and how you can contribute to their growth. Tailor your pitch to show how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've led teams to success in previous roles. Highlight your strategic thinking and ability to drive results, especially in service-led environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Mayflower team and ready to take on the challenge.
We think you need these skills to ace Managing Director in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Managing Director role. Highlight your experience in leading large-scale businesses and any relevant achievements that showcase your strategic thinking and commercial acumen.
Craft a Compelling Cover Letter: Your cover letter should tell your story! Explain why you're passionate about the role and how your background aligns with Mayflower's goals. Don’t forget to mention your experience with digital transformation and e-commerce!
Showcase Leadership Skills: As a potential MD, it’s crucial to demonstrate your leadership capabilities. Share examples of how you've motivated teams and driven performance in previous roles. We want to see your inspirational side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Mayflower!
How to prepare for a job interview at PHSGroup
✨Know Your Numbers
As a Managing Director, you'll need to demonstrate your understanding of financial metrics. Brush up on key figures like turnover, profit margins, and customer retention rates. Be ready to discuss how you've driven these numbers in previous roles.
✨Showcase Your Leadership Style
This role requires an inspirational leader. Prepare examples that highlight your ability to motivate teams and drive performance. Think about specific instances where you’ve led cross-functional teams to success and how you fostered a high-performance culture.
✨Be E-Commerce Savvy
With a focus on expanding e-commerce capabilities, make sure you can speak to your experience in digital transformation. Discuss any strategies you've implemented to build scalable online operations and how you've optimised supply chains for better margins.
✨Understand the Market Landscape
Stay informed about trends in the hygiene services sector. Research competitors and be prepared to discuss how you would position Mayflower Washroom Solutions for growth. Showing that you understand the market will demonstrate your strategic thinking.