At a Glance
- Tasks: Join our dynamic Inside Sales team, managing inbound enquiries and maximising sales opportunities.
- Company: phs Group, a leading hygiene services provider in the UK, Ireland, and Spain.
- Benefits: Base salary plus uncapped commission, 23 days holiday, and excellent training opportunities.
- Other info: Inclusive workplace with career progression and wellbeing support.
- Why this job: Be part of a fast-paced environment where your sales skills can shine and grow.
- Qualifications: Strong communication skills and a drive to win new business are essential.
The predicted salary is between 24166 - 28831 € per year.
Inside Sales Advisor
Full Time Permanent (36.25 hours per week)
This role can be based in either Caerphilly, South Wales or Tamworth, Midlands. We welcome applications from candidates in both locations.
Here at phs, we’re looking for a confident, self‑motivated sales professional to join our fast‑paced Inside Sales (Telesales) team as an Inside Sales Advisor. You will work in a fast‑paced B2B sales environment, managing inbound new business enquiries and following a structured sales model to maximise opportunity. The role involves qualifying enquiries, converting sales where appropriate, or passing larger opportunities to specialist teams. You’ll handle inbound and outbound calls, live chat, digital leads, and emails, delivering results in line with agreed objectives and the Hygiene Sales strategy.
Key Responsibilities:- Qualify and coordinate all new business enquiries for phs Hygiene, ensuring opportunities are directed to the appropriate sales teams.
- Capture accurate customer information using Salesforce to support a seamless customer journey.
- Identify customer needs and up‑sell opportunities within the Inside Sales remit.
- Manage new business enquiries for phs House Accounts, exploring additional sales opportunities.
- Focus on the quality and effectiveness of sales activity rather than volume.
- Follow up quotations within a 72‑hour SLA to close sales over the phone.
- Pass leads to relevant teams when required and accurately forecast revenue.
- Record and manage opportunities effectively using the CRM system.
You’ll be a confident communicator who thrives in a fast‑paced sales environment, with the drive to win new business and the judgement to reassign larger opportunities when appropriate. You’ll be self‑motivated, positive, and open to change, working collaboratively to improve performance and processes.
Essential Skills & Experience:- Strong communication and rapport‑building skills
- Commercially aware with an analytical mindset
- Ability to identify and act on sales opportunities
- Understanding of sales methodologies
- IT and CRM proficient with strong attention to detail
- Resilient, tenacious, and target driven
- Able to challenge constructively and work decisively
- Willing to undertake a 1–2 week induction at our Tamworth office
- Base salary of £24,166 per annum
- OTE £28,831 with uncapped commission
- 23 days holiday plus bank holidays
- Excellent training, development, and career progression opportunities
- Company pension, life insurance, and wellbeing support
- ILM management training opportunities
- phs Perks with savings of up to £1,000 a year
- Free access to virtual GP for yourself and your household
- Free on‑site parking
Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customers. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
B2B Inside Sales Pro — Uncapped Commission & Growth in Caerphilly employer: PHSGroup
At phs, we are dedicated to fostering a dynamic and inclusive work environment where our employees can thrive. With excellent training and development opportunities, including ILM management training, we empower our Inside Sales Advisors to achieve their career goals while enjoying uncapped commission potential. Our locations in Caerphilly and Tamworth offer a supportive culture, competitive benefits, and a commitment to employee well-being, making us an exceptional employer for those seeking meaningful and rewarding careers in sales.
StudySmarter Expert Advice🤫
We think this is how you could land B2B Inside Sales Pro — Uncapped Commission & Growth in Caerphilly
✨Tip Number 1
Get to know the company inside out! Research phs Group and understand their services, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about communication, rehearse how you’d introduce yourself and discuss your sales experience. Make it engaging and confident – remember, first impressions count!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the phs team.
We think you need these skills to ace B2B Inside Sales Pro — Uncapped Commission & Growth in Caerphilly
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your sales experience and skills. We want to see how you've successfully managed inquiries and closed deals in the past. Use specific examples to demonstrate your ability to thrive in a fast-paced B2B environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the Inside Sales Advisor role by sticking to relevant information.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your experience aligns with them. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company there!
How to prepare for a job interview at PHSGroup
✨Know Your Sales Stuff
Make sure you brush up on your sales methodologies and techniques. Understand the B2B sales environment and be ready to discuss how you've successfully qualified leads and closed deals in the past. This will show that you're not just a talker but someone who knows how to get results.
✨Master the CRM
Familiarise yourself with Salesforce or any CRM system you’ve used before. Be prepared to discuss how you’ve used it to manage customer information and track sales opportunities. Showing that you can navigate these tools efficiently will give you an edge.
✨Show Off Your Communication Skills
As a confident communicator, you’ll need to demonstrate your ability to build rapport over the phone and through digital channels. Practice answering common sales questions clearly and concisely, and think of examples where you’ve effectively engaged with customers.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales skills in real-time. Prepare by thinking about how you would handle different customer scenarios, such as overcoming objections or upselling products. This will help you showcase your adaptability and quick thinking.
