At a Glance
- Tasks: Manage inbound and outbound sales enquiries, converting leads into opportunities.
- Company: Join a dynamic team at phs, a leader in hygiene solutions.
- Benefits: Enjoy uncapped commission, flexible hours, and career growth.
- Other info: Work from either Caerphilly or Tamworth, with a supportive team culture.
- Why this job: Be part of a fast-paced environment where your sales skills can shine.
- Qualifications: Confident communicator with a passion for sales and customer service.
The predicted salary is between 30000 - 40000 € per year.
Inside Sales Advisor Full Time Permanent (36.25 hours per week). This role can be based in either Caerphilly, South Wales or Tamworth, Midlands. We welcome applications from candidates in both locations.
Here at phs, we’re looking for a confident, self‑motivated sales professional to join our fast‑paced Inside Sales (Telesales) team as an Inside Sales Advisor. You will work in a fast‑paced B2B sales environment, managing inbound new business enquiries and following a structured sales model to maximise opportunity. The role involves qualifying enquiries, converting sales where appropriate, or passing larger opportunities to specialist teams. You’ll handle inbound and outbound calls, live chat, digital leads, and emails, delivering results in line with agreed objectives and the Hygiene Sales strategy.
Key Responsibilities:- Qualify and coordinate all new business enquiries for phs Hygiene, ensuring opportunities are directed to the appropriate sales teams.
- Capture accurate customer information using Salesforce to support a seamless customer journey.
- Identify customer needs and up‑sell opportunities within the Inside Sales remit.
- Manage new business enquiries for phs House Accounts, exploring additional sales opportunities.
- Focus on the quality and effectiveness of sales activity rather than volume.
- Follow up quotations within a 72‑hour SLA to close sales over the phone.
- Pass leads to relevant teams when required and accurately forecast revenue.
- Record and manage opportunities effectively using the CRM system.
You’ll be a confident communicator who thrives in a fast‑paced sales environment, with the drive to win new business and the judgement to reassign larger opportunities when appropriate. You’ll be self‑motivated, positive, and open to change, working collaboratively to improve performance and processes.
Essential SkillsB2B Inside Sales Pro — Uncapped Commission & Growth employer: PHSGroup
At phs, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With uncapped commission potential and a commitment to employee growth, our Inside Sales Advisors in Caerphilly and Tamworth benefit from ongoing training and development opportunities, ensuring a rewarding career path in a supportive environment. Join us to be part of a team that values your contributions and encourages you to excel in a fast-paced B2B sales landscape.
StudySmarter Expert Advice🤫
We think this is how you could land B2B Inside Sales Pro — Uncapped Commission & Growth
✨Tip Number 1
Get to know the company inside out! Research phs and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about sales, make sure you can confidently communicate your skills and experiences. Role-play with a friend or in front of a mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace B2B Inside Sales Pro — Uncapped Commission & Growth
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight your sales experience and any achievements. We want to see how you've thrived in fast-paced environments and how you’ve successfully converted leads into sales.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in an Inside Sales Advisor.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures it gets to the right people quickly!
How to prepare for a job interview at PHSGroup
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and the specific B2B environment. Understand the sales model that phs uses and be ready to discuss how you can apply it in real scenarios. This shows you're not just a good talker, but you know your stuff!
✨Showcase Your Communication Skills
As an Inside Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to get comfortable with handling objections and closing deals.
✨Familiarise Yourself with Salesforce
Since you'll be using Salesforce to manage customer information, it’s a good idea to have a basic understanding of how it works. If you can, try to get some hands-on experience or watch tutorials online. This will help you feel more confident when discussing how you would use it in the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and growth opportunities within phs. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
