At a Glance
- Tasks: Support client care by performing clerical duties and coordinating appointments in a mental health unit.
- Company: Join the Provincial Health Services Authority, prioritising client safety and quality care.
- Benefits: Gain valuable experience in healthcare while contributing to meaningful client support.
- Other info: Dynamic role with opportunities for growth and learning in a collaborative team.
- Why this job: Make a difference in mental health care while developing essential skills in a supportive environment.
- Qualifications: Grade 12, medical terminology, and completion of a Nursing Unit Clerk Program preferred.
The predicted salary is between 24750 - 30250 £ per year.
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority client safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the general supervision of the Manager, Health Services and in accordance with the vision, mission and values of the PHSA Correctional Health Services, acts as a member of the client care team by performing a variety of trauma informed clerical duties utilizing computerized software programs in support of the operation of the unit.
Duties/Accountabilities:
- Provides receptionist functions by performing duties such as supporting visitors to Health Centre, supporting clients, assisting staff and volunteers, answering telephones, providing information and/or forwarding inquiries to appropriate personnel.
- Maintains client paper charts and in the Primary Assessment and Care (PAC) system by performing duties such as receiving admission documentation, creating clinical records using appropriate forms/layout, ensuring material is labeled with client information, and completing the clinical record upon discharge.
- Prioritises, processes, and transcribes physicians’ orders according to established procedures.
- Performs staffing functions such as maintaining accuracy of roster changes, posting vacation rosters for staff picks, and advising Pay Office promptly of actions which affect employees’ pay.
- Arranges appointments and/or schedules outpatient booking for clients in collaboration with consult services.
- Arranges transportation for clients in coordination with BC Corrections Staff as required.
- Coordinates the transmittal of facsimile messages by operating equipment and distributing material received.
- Receives, records, and transmits test results/medical information to physicians, nursing staff and others.
- Compiles designated material for distribution by gathering documentation, organizing into appropriate formats, photocopying and/or arranging for duplication.
- Maintains unit levels of stationery and facilitates equipment maintenance.
- Prepares and maintains statistics and other information as directed by the manager.
- Arranges and coordinates with other health care clinical staff any appropriate discharge information or medication the client may require upon discharge.
- Performs other related duties as assigned.
Qualifications:
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.
Skills and Abilities:
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organise work.
- Ability to operate related equipment.
- Ability to utilise a variety of computer software applications.
Unit Clerk, Surrey Mental Health Unit (SMHU), Correctional Health Services employer: PHSA
At PHSA, we prioritise patient safety and quality care, making it an exceptional place for Registered Nurses to thrive. Our commitment to implementing minimum Nurse to Patient Ratios (mNPRs) enhances the work environment, allowing nurses to focus on delivering holistic care to oncology patients. With a strong emphasis on professional development and collaboration within a supportive team culture, PHSA offers meaningful opportunities for growth in the heart of Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Clerk, Surrey Mental Health Unit (SMHU), Correctional Health Services
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PHSA.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PHSA.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PHSA, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Unit Clerk, Surrey Mental Health Unit (SMHU), Correctional Health Services
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PHSA.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PHSA.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PHSA. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PHSA. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PHSA
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PHSA’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
