At a Glance
- Tasks: Support patient care by coordinating appointments and managing clerical duties in a busy oncology clinic.
- Company: Join BC Cancer, a leader in patient-focused healthcare.
- Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth in the healthcare field.
- Why this job: Make a difference in patients' lives while developing essential skills in healthcare.
- Qualifications: Grade 12, medical terminology knowledge, and experience as a Nursing Unit Clerk.
The predicted salary is between 28350 - 34650 £ per year.
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.
Duties/Accountabilities:
- Transcribes and processes clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicates various information according to procedure.
- Organises diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtual.
- Gathers patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives and transports patient information to designated clinical area. Prepares documents for clinical team and patient.
- Performs a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone and responding in person by triage inquiries, relaying verbal and written messages.
- Performs other related duties as assigned.
Qualifications:
Education, Training and Experience: Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities:
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organise work.
- Ability to operate related equipment.
- Ability to utilise a variety of computer software applications.
Unit Clerk, Oncology Clinic - BC Cancer - Surrey employer: PHSA
At BC Cancer in Surrey, we pride ourselves on being an exceptional employer dedicated to patient safety and quality care. Our collaborative work culture fosters professional growth and development, offering employees the chance to enhance their skills in a supportive environment. With a focus on continuous improvement and adherence to safety standards, we provide a meaningful and rewarding experience for those looking to make a difference in the healthcare sector.
