At a Glance
- Tasks: Support patient care by coordinating appointments and managing clerical duties in a healthcare setting.
- Company: Join BC Cancer Surrey, a leader in patient-focused cancer care.
- Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth in the healthcare field.
- Why this job: Make a difference in patients' lives while developing essential skills in healthcare.
- Qualifications: Grade 12, medical terminology knowledge, and experience as a Nursing Unit Clerk.
The predicted salary is between 28350 - 34650 £ per year.
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.
Duties/Accountabilities:
- Transcribes and processes clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicates various information according to procedure.
- Organizes diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtual.
- Gathers patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives and transports patient information to designated clinical area. Prepares documents for clinical team and patient.
- Performs a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone and responding in person by triage inquiries, relaying verbal and written messages.
- Performs other related duties as assigned.
Qualifications:
Education, Training and Experience: Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities:
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications.
Unit Clerk, Oncology Chemo - BC Cancer - Surrey employer: PHSA
At BC Cancer Surrey, we pride ourselves on being an exceptional employer dedicated to patient safety and quality care. Our collaborative work culture fosters professional growth and development, offering employees the chance to enhance their skills in a supportive environment. Located in a vibrant community, we provide unique opportunities to make a meaningful impact in oncology care while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Clerk, Oncology Chemo - BC Cancer - Surrey
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PHSA.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PHSA.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PHSA, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Unit Clerk, Oncology Chemo - BC Cancer - Surrey
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PHSA.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PHSA.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PHSA. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PHSA. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PHSA
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PHSA’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
