At a Glance
- Tasks: Plan and schedule optimised routes for Service Drivers to enhance productivity.
- Company: Join PHS Hygiene, a leading hygiene services provider with a supportive team culture.
- Benefits: Enjoy competitive salary, guaranteed hours, overtime, and numerous employee perks.
- Other info: Be part of a diverse team committed to inclusivity and continuous improvement.
- Why this job: Make a real impact on customer service and operational efficiency in a dynamic environment.
- Qualifications: Valid driving licence and a passion for outstanding customer service.
The predicted salary is between 34200 - 41800 £ per year.
Planner & Scheduler - Hayes
About the Role
We’re looking for a highly organised, analytical, and proactive Planner & Scheduler to join our PHS Hygiene team.
In this role, you’ll play a key part in ensuring our Service Drivers have optimised routes, our customers receive outstanding service, and our operational performance meets the highest standards.
Working closely with the Lead Scheduler and Operations Management teams, you’ll help drive continuous improvement, efficiency, and great customer outcomes.
- What You’ll Be Doing
- Planning & Scheduling
- Create and maintain optimal schedules for Service Drivers in the Hayes Operations Center to maximise productivity and resource utilisation.
- Analyse routes and driver feedback to continuously improve efficiency.
- Monitor unplanned work and KPI trends to ensure resources are used effectively.
- Maintain backlogs at appropriate levels.
- Operational Support
- Support the Lead Scheduler through daily Op Rhythm Calls, weekly reviews, and ad hoc meetings.
- Assist with customer mobilisations and onboarding, ensuring smooth rollouts and fast responses to any issues.
- Resolve customer service queries in a timely and appropriate manner.
- Communication & Collaboration
- Work closely with Scheduling and Operations teams to meet KPI targets.
- Cascade updates on policies, process changes, and operational news to ensure staff remain well-informed.
- Promote consistent ways of working and a positive team environment.
- Other Responsibilities
- Travel to Operations Centres or meetings when required.
- Uphold all health and safety and quality standards at all times.
Requirements
- Valid driving licence (essential).
- A passion for delivering outstanding service and delighting customers.
- What You’ll Receive
- Competitive salary
- 40 hours guaranteed every week
- Overtime opportunities
- 13 paydays per year (every 4 weeks)
- Company vehicle (for business use)
- Pension
- Supporting you inside and outside of work: phs Shop - buy household products at cost price
- phs Perks (via Reward Gateway) - hundreds of retailer discounts
- 24/7 Digital GP access
- Increased holiday entitlement with length of service
- Mortgage advice service
- Financial planning support
- 24/7 wellbeing helpline
Why Join Us?
At PHS Hygiene, you’ll be part of a supportive, forward-thinking team where your input truly matters.
You’ll have the opportunity to influence best practice, drive improvements, and help shape an efficient, customer-focused operation.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
phs Group is the leading hygiene services provider in the UK, Ireland and Spain.
Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner occupied shops.
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Planner & Scheduler in London employer: PHS
At phs, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work culture that prioritises work-life balance with flexible hours. Our commitment to employee growth is evident through various development opportunities, ensuring that our Washroom Service Technicians in the Thatcham and Reading area can thrive both personally and professionally while enjoying the convenience of starting and finishing their routes from home.
StudySmarter Expert Advice🤫
We think this is how you could land Planner & Scheduler in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like PHS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at PHS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like PHS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner & Scheduler in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to PHS:This is your chance to really connect with the team at PHS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at PHS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with PHS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show PHS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at PHS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
