At a Glance
- Tasks: Build relationships with customers and identify new business opportunities through engaging calls.
- Company: Join a leading hygiene services provider with a diverse and inclusive culture.
- Benefits: Competitive salary, hybrid work, training opportunities, and discounts at major retailers.
- Other info: Enjoy a supportive team environment with excellent career growth potential.
- Why this job: Make an impact by helping businesses meet their compliance needs while developing your sales skills.
- Qualifications: Outbound telesales experience and strong communication skills are essential.
The predicted salary is between 33750 - 41250 £ per year.
Telesales Advisor – Warrington
We have an exciting opportunity for a Telesales Advisor at Warrington.
The successful candidate will be required to develop and maintain excellent relationships with our existing customer database whilst also seeking out opportunities to win New Business.
This is to be achieved by contacting customers to discuss their compliance requirements, arrange documentation to proceed and record accurate customer information within our computerised systems contributing to seamless customer delivery.
The role will also be responsible for introducing our services to new customers as well as additional services to our existing customer base
Key responsibilities will be
You’ll be calling our existing business customers, building relationships and spotting opportunities to enhance that relationship by identifying customers’ needs.
Will be responsible for specific campaigns and set call targets, and you will be proactively contacting our customers regarding these core products and services.
Seek out opportunities to win New Business Contacting customer to confirm vital specification to schedule periodic testing, offering a robust reminder service to ensure customer safety Compliance.
Recording and updating customer information by keeping accurate records within the CRM database ‘Sage’, create an opportunity and confirm pricing.
Process purchase orders and contracts adhering to order SLA’s.
Answering and handling internal and external calls within the agreed service levels.
To seek opportunities to introduce the company’s products/services to existing and/or potential customers for the sales team.
Ensure customers are educated on the service we are providing.
Respond to customer enquiries and generate orders as required.
Support the business needs where required.
Keep abreast of product information and customer expectations to facilitate customer service excellence.
Competencies required
Outbound Telesales experience is essential You’ll need to be able to retain a lot of product and pricing information to ensure we match the right product to the customer’s needs Ability to organise and prioritise own workload to ensure KPI’s and targets are achieved.
Thrives from being a member of a successful, sales originated team.
An enthusiastic and ‘can do’ attitude, demonstrating initiative when dealing with difficult situations.
Excellent communication both verbal and written skills.
Influencing and negotiating expertise.
Understanding of Microsoft packages.
- In return for your commitment and expertise as a Telesales Advisor at PHS Compliance:
- A basic salary of £ 24,811.00 OTE £35,000.00.
- A full-time permanent hybrid role.
- Monday -Friday (no evenings or weekends, 37.5 hours a week)
- We offer accredited ILM Training in house and external training.
- Ongoing career and development opportunities.
- Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks.
- 23 days annual leave Company pension.
- 24-hour wellbeing helpline.
- Online GP for you and your family.
- Free Parking Holiday buy and sell scheme phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
#J-18808-Ljbffr
Telesales Advisor in Blackburn employer: PHS
At phs, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work culture that prioritises work-life balance with flexible hours. Our commitment to employee growth is evident through various development opportunities, ensuring that our Washroom Service Technicians in the Thatcham and Reading area can thrive both personally and professionally while enjoying the convenience of starting and finishing their routes from home.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Advisor in Blackburn
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Advisor at PHS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PHS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Advisor in Blackburn
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PHS:When writing your cover letter, make sure to tailor your message specifically for PHS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PHS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PHS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PHS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PHS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
