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- Tasks: Drive to customer locations and collect waste while providing excellent service.
- Company: Join phs, a leading provider of Hygiene Services in the UK.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and discounts with retailers.
- Why this job: Make a difference in healthcare while enjoying flexible hours and career growth.
- Qualifications: Full UK Manual Driving Licence and good customer service skills required.
- Other info: Diverse and inclusive workplace with ongoing development opportunities.
The predicted salary is between 27340 - 30400 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations (We have a system that works out the most efficient route based on our customer service times). The other half of your time will be spent collecting waste from and servicing products in our customers' premises.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing, emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
The ideal candidate for a Service Technician role at phs will:
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2.
In return for your commitment and expertise, you will get:
- A salary of £27,340 (Based on a 40-hour working week Monday to Friday).
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities.
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline.
- Pension.
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations. Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Healthcare Service Driver in Wickford employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Driver in Wickford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on phs and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Be ready to talk about flexibility! The role requires working between 6am and 6pm, so be prepared to discuss how you can adapt to different schedules and traffic challenges while keeping a positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the phs team. Don’t miss out on this opportunity!
We think you need these skills to ace Healthcare Service Driver in Wickford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the face of our company, make sure to highlight your customer service experience in your application. We want to see how you keep customers happy and ensure they stick with us!
Be Clear About Your Driving Experience: Don’t forget to mention your driving history! We need someone with a full UK Manual Driving Licence and a clean record, so let us know about your experience and any relevant qualifications.
Flexibility is Key: This role requires flexibility in working hours, so make sure to express your willingness to adapt. Let us know how you handle busy times and traffic – it’s all part of the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on board as a vital part of our team!
How to prepare for a job interview at phs Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Healthcare Service Technician. Familiarise yourself with the tasks like driving routes, collecting waste, and servicing products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since you'll be the face of the company, it's crucial to highlight your customer service experience. Think of specific examples where you've gone above and beyond for customers. This will demonstrate your ability to keep clients happy, which is a big part of the job.
✨Prepare for Route Challenges
Traffic can be a real pain, so be ready to discuss how you handle delays and unexpected situations on the road. Share any past experiences where you had to adapt quickly, as this shows your problem-solving skills and patience.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This not only shows your interest but also helps you gauge if the company is the right fit for you.
