At a Glance
- Tasks: Lead and develop a high-performing sales team to drive growth and exceptional customer experiences.
- Company: Direct365, a growing business with ambitious plans and a customer-first culture.
- Benefits: Competitive salary, amazing employee discounts, training opportunities, and 31 days holiday.
- Other info: Enjoy a supportive environment focused on development and recognition.
- Why this job: Shape the future of a dynamic company while developing your leadership skills.
- Qualifications: 4+ years of telesales leadership experience and strong coaching abilities.
The predicted salary is between 35000 - 35000 £ per year.
About The Role
Do you have Team Leader or Manager experience in Outbound Telesales and Account Management? We're looking for an ambitious and commercially focused Business Development Team Leader to lead, coach and develop a high-performing sales team, driving sustainable growth through new customer acquisition, cross-selling and exceptional customer experiences. If you have experience of managing Outbound Telesales teams and account management, we would love to hear from you.
- Leading, motivating and developing a team of sales advisors to exceed sales and KPI targets.
- Driving new business generation, pipeline management and conversion performance.
- Coaching and mentoring team members through regular training, call coaching and performance reviews.
- Creating a positive, high-energy sales culture that encourages success and continuous improvement.
- Identifying opportunities to increase revenue through upselling, cross-selling and new sales initiatives.
- Monitoring performance metrics and presenting regular sales results and insights.
- Supporting recruitment, onboarding and ongoing development of team members.
- Managing day-to-day people responsibilities including attendance, performance and engagement.
Minimum 4 years' telesales leadership experience within a target-driven environment.
Proven track record of delivering and exceeding sales, revenue and margin targets.
Strong coaching and sales training experience with the ability to inspire high performance.
Experience managing outbound sales activity, account management and contact strategies.
Commercially minded with excellent negotiation and relationship-building skills.
Highly organised with strong time management and analytical abilities.
Confident using CRM systems and Microsoft Office applications.
The role is based on-site in Skelmersdale with hybrid options after a probationary period.
Be part of a growing business with ambitious plans and a customer-first culture.
Enjoy a supportive environment focused on development, recognition and success.
Play a key role in shaping sales performance and business growth.
In return for your commitment and expertise as Business Development Team Leader Advisor, you will benefit from:
- No weekend or evening working great hours Monday to Friday (37.5 hours a week)
- Amazing employee discounts with major supermarkets and retailers with phs Perks
- Training to expand your skills. We offer accredited ILM training through external and in-house training, and apprenticeship opportunities on completion of the probationary period.
- 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Virtual GP for you and your household
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
If you're a results-driven sales leader who loves developing people and delivering outstanding commercial performance, we'd love to hear from you. Help shape the future of Direct365 - Apply today.
About us
At Direct365, our vision is to be the UK's number one provider of essential workplace products and services for small businesses. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Training & Development Leader (Permanent) employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
