At a Glance
- Tasks: Engage with business customers, understand their needs, and provide tailored solutions.
- Company: Join phs Group, the leading hygiene service provider in the UK.
- Benefits: Earn a competitive salary with uncapped commission and enjoy great work-life balance.
- Other info: Enjoy extensive training, career development, and fantastic employee perks.
- Why this job: Perfect for those who excel in telesales and want to make a real impact.
- Qualifications: Telesales experience and strong rapport-building skills are essential.
The predicted salary is between 26000 - 26000 £ per year.
About The Role
Finally! A career with a great company, great hours and great earning potential.
Telesales Account Manager
Tamworth
£26,000.00 with an OTE £40,450.00 and uncapped commission
Great hours Monday to Friday, with no evenings or weekends!
Good news! If you’re great at building rapport with business customers, and having brilliant discussions regarding their needs, you’ve just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you’re looking for.
We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team. To be successful here, consider these questions:
- Do you have Telesales experience?
- Are you good at building rapport?
- Are you great at listening, establishing needs and asking questions to provide the right solution?
- Have you got experience of selling contractual services?
- Are you organised and good at closing sales?
If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work-life balance is important so there is no evening or weekend working.
Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at phs Group:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us
- Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business
- Being the industry expert for your customers, knowing / selling the products consultatively
- Account management (inbound calls / emails from your customers / updating details on the CRM)
- Achieving and working towards set targets and KPIs (daily, weekly, periodically). The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air-care.
In return for your commitment and expertise as a Telesales Account Manager at phs Group:
- A guaranteed base salary of £26,000.00
- OTE £40,450.00
- Uncapped commission
- A rewarding bonus scheme and regular incentives
- Great working hours Monday to Friday 9am - 5pm, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development
- Online GP for you and your family
- We offer accredited ILM training through external and in-house training
- Apprenticeships and personal development opportunities for a great career with us
- Free parking onsite that will save you a fortune
- Amazing employee discounts with major supermarkets and retailers with phs Perks.com
- 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Telephone Account Manager - PS in Tamworth employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager - PS in Tamworth
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on phs Group. Understand their services and values so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend and do some mock calls. Focus on building rapport and asking the right questions to demonstrate your listening skills.
✨Tip Number 3
Show off your sales achievements! Be ready to share specific examples of how you've successfully closed deals or managed accounts in the past. Numbers speak volumes, so highlight your successes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our friendly team at phs Group.
We think you need these skills to ace Telephone Account Manager - PS in Tamworth
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight your telesales experience in your application. We want to see how you've built rapport with customers and closed deals in the past. Share specific examples that showcase your ability to listen and provide tailored solutions!
Be Personable and Positive: Since we're all about honesty and a positive can-do attitude, let your personality shine through in your written application. Use a friendly tone and express your enthusiasm for the role. We love seeing applicants who are genuinely excited about joining our team!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention your organisational skills and how you’ve successfully managed accounts in the past. This shows us you’re not just sending a generic application but are truly interested in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at phs Group
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by phs Group. Familiarise yourself with their key areas like Healthcare, Floorcare, and Washrooms. This will help you speak confidently about how you can provide solutions to customers' needs.
✨Build Rapport
Since this role is all about building relationships, practice your rapport-building skills. Think of examples from your past experiences where you successfully connected with clients. Be ready to share these stories during the interview to showcase your ability to engage with business customers.
✨Listen Actively
Demonstrate your listening skills during the interview. When asked questions, take a moment to think before responding. Show that you can listen and understand the needs of others, which is crucial for a Telesales Account Manager role.
✨Show Your Sales Savvy
Prepare to discuss your telesales experience and how you've closed deals in the past. Highlight any specific targets you've met or exceeded. This will show that you're not just a good talker but also someone who can deliver results.