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- Tasks: Manage customer accounts and drive sales through engaging conversations.
- Company: Join PHS Direct, a leading provider in Hygiene Services with a friendly team.
- Benefits: Enjoy great hours, uncapped commission, and amazing employee discounts.
- Other info: Flexible working hours, extensive training, and opportunities for personal development.
- Why this job: Perfect for those who love building relationships and want a rewarding career.
- Qualifications: Telesales experience and strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
A career with a great company, great hours and great earning potential. Great hours Monday to Friday, with no evenings or weekends! If you are great at building rapport with business customers and having brilliant discussions regarding their needs, you have just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you are looking for.
We are PHS Direct looking for a polite, reliable person to come and join our friendly sales team. Do you have Telesales experience in consumables? Are you good at building rapport? Are you organised and good at closing sales? Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work-life balance is important so there is no evening or weekend working.
If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at PHS Direct:
- Taking responsibility for a set of customers made up of historical accounts that order consumables including chemicals and ancillaries.
- Responsible for managing customers' day-to-day requirements as well as developing the accounts by identifying, creating and closing new product core line sales opportunities and current promotions.
- You will be required to increase average order value, margins and order quantities within the PHS Direct database.
- You will be responsible for overcoming any daily obstacles to ensure the customer is retained and is happy with our service.
In return for your commitment and expertise as a Telesales Account Manager at PHS Direct:
- A rewarding bonus scheme and regular incentives.
- Great working hours Monday to Friday, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development.
- We offer accredited ILM training through external and in-house training.
- Apprenticeships and personal development opportunities for a great career with us.
- Free parking onsite that will save you a fortune.
- Amazing employee discounts with major supermarkets and retailers with phsPerks.
- 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme.
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you.
Telesales and Account manager in Stoke-on-Trent employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Account manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PHS Direct. Understand their values, services, and what makes them tick. This will help you tailor your conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about building rapport and closing sales, rehearse how you would approach a potential customer. Think about how you can highlight your telesales experience and demonstrate your ability to connect with clients.
✨Tip Number 3
Be ready with examples! During your interview, be prepared to share specific instances where you've successfully managed accounts or closed sales. This will showcase your skills and give the interviewer confidence in your abilities.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll streamline the process and show us that you’re serious about joining our friendly sales team at PHS Direct.
We think you need these skills to ace Telesales and Account manager in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight your telesales experience in consumables. We want to see how you've built rapport with customers and closed sales in the past. Use specific examples to demonstrate your success!
Be Personable and Polite: Since we're all about friendly interactions, let your personality shine through in your application. Show us that you can connect with business customers and make them feel valued right from the start.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match our job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at phs Group
✨Know Your Product
Before the interview, make sure you understand the consumables and services offered by PHS Direct. Familiarise yourself with their product lines, especially chemicals and ancillaries, so you can confidently discuss how you can help customers with their needs.
✨Showcase Your Rapport-Building Skills
During the interview, be prepared to share examples of how you've successfully built rapport with business customers in the past. Highlight specific situations where your communication skills led to successful sales or customer retention.
✨Demonstrate Organisational Skills
As a Telesales Account Manager, being organised is key. Bring up instances where you've managed multiple accounts or tasks effectively. Discuss any tools or methods you use to stay on top of your responsibilities and ensure customer satisfaction.
✨Emphasise Your Sales Achievements
Be ready to talk about your previous sales experience, particularly in telesales. Share quantifiable achievements, like increasing average order values or closing significant deals, to show that you have a proven track record in sales.