Telesales Account Manager in Stoke-on-Trent

Telesales Account Manager in Stoke-on-Trent

Stoke-on-Trent Full-Time 14040 - 14040 £ / year (est.) No working from home possible
phs Group

At a Glance

  • Tasks: Guide new customers, deliver exceptional service, and drive account growth.
  • Company: Join a dynamic team at phs Direct in Tamworth.
  • Benefits: Part-time hours, competitive salary, and opportunities for personal development.
  • Other info: Flexible working hours with a supportive team environment.
  • Why this job: Make a real impact by building strong customer relationships and driving business success.
  • Qualifications: Passion for customer service and relationship-building skills.

The predicted salary is between 14040 - 14040 £ per year.

About The Role Customer Lifecycle Account Manager phs Direct | Tamworth Part-Time, Permanent | 18.75 Hours per Week (Monday to Friday)

Drive Growth.

Make an Impact.

Are you passionate about delivering exceptional customer experiences while driving business growth?

Do you enjoy building strong relationships, uncovering opportunities, and helping customers achieve success?

If so, we have an exciting opportunity for a Customer Lifecycle Account Manager to join our growing team at phs Direct in Tamworth.

As a Customer Lifecycle Account Manager, you will take ownership of the complete customer journey, from onboarding new clients through to developing long-term partnerships that drive customer retention, loyalty, and revenue growth.

You'll be a trusted advisor to our customers, ensuring they receive outstanding service while identifying opportunities to expand and strengthen our relationships.

What You'll Be Doing Customer Onboarding Guide new customers through a smooth and successful onboarding journey.

Deliver an engaging and professional customer experience.

Ensure customers fully understand our products, services, and support channels.

Conduct review calls to maximise engagement and satisfaction.

Account Growth

Telesales Account Manager in Stoke-on-Trent employer: phs Group

At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.

phs Group

Contact Details:

phs Group Recruitment Team

We think you need these skills to ace Telesales Account Manager in Stoke-on-Trent

Customer Relationship Management
Customer Onboarding
Communication Skills
Problem-Solving Skills
Sales Skills
Account Management
Customer Retention Strategies