At a Glance
- Tasks: Engage with business customers, understand their needs, and provide tailored solutions.
- Company: Join phs Group, the UK's leading hygiene service provider.
- Benefits: Earn a base salary of £26,000 with OTE of £40,450 and uncapped commission.
- Other info: Access to training, employee discounts, and a focus on work-life balance.
- Why this job: Enjoy great hours, no weekends, and a supportive team environment.
- Qualifications: Telesales experience and strong rapport-building skills are essential.
The predicted salary is between 26000 - 30000 € per year.
About The Role
Finally! A career with a great company, great hours and great earning potential. Telesales Account Manager Tamworth £26,000.00 with an OTE £40,450.00 and uncapped commission. Great hours Monday to Friday, with no evenings or weekends!
If you're great at building rapport with business customers, and having brilliant discussions regarding their needs, you've just found the right career! Our working hours and the earning potential with our successful, secure company may be exactly what you're looking for.
We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team. To be successful here, consider these questions:
- Do you have Telesales experience?
- Are you good at building rapport?
- Are you great at listening, establishing needs and asking questions to provide the right solution?
- Have you got experience of selling contractual services?
- Are you organised and good at closing sales?
If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work-life balance is important so there is no evening or weekend working.
Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at phs Group:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
- Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business.
- Being the industry expert for your customers, knowing/selling the products consultatively.
- Account management (inbound calls/emails from your customers/updating details on the CRM).
- Achieving and working towards set targets and KPIs (daily, weekly, periodically). The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air-care.
In return for your commitment and expertise as a Telesales Account Manager at phs Group:
- A guaranteed base salary of £26,000.00 OTE £40,450.00 Uncapped commission.
- A rewarding bonus scheme and regular incentives.
- Great working hours Monday to Friday 9am-5pm, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development.
- Online GP for you and your family.
- We offer accredited ILM training through external and in-house training.
- Apprenticeships and personal development opportunities for a great career with us.
- Free parking onsite that will save you a fortune.
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com.
- 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme.
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Telephone Account Manager - PS in Stoke-on-Trent employer: phs Group
At phs Group, we offer a rewarding career as a Telephone Account Manager in Tamworth, where you can enjoy great earning potential with a base salary of £26,000 and uncapped commission. Our supportive work culture prioritises work-life balance with no evening or weekend shifts, alongside extensive training and development opportunities to help you grow in your career. Join us for a fulfilling role in a leading hygiene service provider that values honesty, integrity, and a positive attitude, while providing fantastic employee benefits including generous holiday allowances and discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager - PS in Stoke-on-Trent
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on phs Group and their services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, make sure you’re comfortable chatting on the phone. Try role-playing with a friend to build your confidence and refine your pitch.
✨Tip Number 3
Show off your rapport-building skills! During the interview, share examples of how you've successfully built relationships with customers in the past. This will demonstrate that you have what it takes to thrive in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telephone Account Manager - PS in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your telesales experience and skills in building rapport. We want to see how you can connect with business customers and provide solutions that meet their needs.
Craft a Compelling Cover Letter:Use your cover letter to showcase your personality and positive attitude. Tell us why you're excited about the role and how your experience aligns with what we're looking for at phs Group.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements in previous roles. If you've hit sales targets or received recognition, let us know! We love seeing results-driven candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with phs Group!
How to prepare for a job interview at phs Group
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by phs Group. Familiarise yourself with their hygiene solutions and think about how you can present these to potential customers. This will show your enthusiasm and readiness to be the industry expert they’re looking for.
✨Build Rapport
Since the role involves building relationships with business customers, practice your rapport-building skills. Think of examples from your past experiences where you successfully connected with clients. Be prepared to share these stories during the interview to demonstrate your ability to engage and listen effectively.
✨Showcase Your Sales Skills
Be ready to discuss your telesales experience in detail. Highlight specific achievements, such as meeting or exceeding sales targets, and how you’ve handled objections or cancellations. This will help illustrate your organisational skills and your ability to close sales, which are crucial for this role.
✨Emphasise Your Positive Attitude
The company values honesty, integrity, and a positive can-do attitude. During the interview, convey your enthusiasm for the role and the company. Share examples of how you’ve maintained a positive outlook in challenging situations, as this will resonate well with the interviewers and align with their company culture.
