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- Tasks: Deliver exceptional plant care and manage installations across customer sites.
- Company: Join PHS Greenleaf, a growing company passionate about plants and customer satisfaction.
- Benefits: Competitive salary, 31 days holiday, training opportunities, and a company vehicle.
- Why this job: Make a real impact in horticulture while enjoying a dynamic and varied work environment.
- Qualifications: Experience in horticulture, strong organisational skills, and a full UK driving licence.
- Other info: Clear career progression pathways and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
PHS Greenleaf is growing, and we are looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you are passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.
As a Senior Interior Technician, you will be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You will also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.
This is a hands-on role where you will lead installations, manage replacements, handle Salesforce queries, and help ensure the smooth running of our interior operations all while keeping customer satisfaction at the heart of what you do.
Key Responsibilities:- Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
- Diagnose plant health issues and take corrective action quickly.
- Report, record, and resolve any issues identified on customer sites.
- Apply and adapt internal stock plant care processes in line with seasonal needs.
- Conduct periodic stock checks and report discrepancies.
- Monitor and maintain stock levels for plants and sundries.
- Implement stock rotation processes to minimise waste and maintain quality.
- Plan and deliver plant installations and replacements to client specifications.
- Complete pre-installation site checks and ensure compliance with health and safety requirements.
- Lead on-site installation activities, ensuring timely and professional project management.
- Manage and resolve Salesforce queries relating to service requests and customer issues.
- Log site visits, maintenance outcomes, and updates accurately.
- Contribute to continuous improvement of service processes and standards.
- Optimise routes and schedules for efficiency and service quality.
- Previous experience in horticulture or interior plant maintenance.
- Strong organisational skills with the ability to manage multiple tasks.
- Self-motivated with excellent workload management.
- Strong communication and customer service skills, with the ability to build long-term relationships.
- IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
- Full UK manual driving licence with 6 points or less.
- Horticultural qualifications (e.g., RHS Level 2).
- Knowledge of industry products and equipment.
- A base salary of £30,000.
- 23 days holiday + bank holidays (31 days total).
- Full uniform and PPE provided.
- Full training and development opportunities, including ILM-certified courses.
- Pension scheme.
- 24-hour personal welfare helpline.
- phs Perks discount card (accepted at 850+ retailers).
- Access to the phs Shop for discounted household consumables.
- Company vehicle and tools provided.
- Training and development opportunities within phs Group.
- Clear pathways for career progression in a growing division.
Senior Interior Horticultural Technician in Staines employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Interior Horticultural Technician in Staines
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PHS Greenleaf. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to horticulture and customer service. Think about your past experiences and how they relate to the role of Senior Interior Horticultural Technician. We want to hear your stories!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or qualifications, make sure to mention them during the interview. Highlight your hands-on experience with plant care and any specific techniques you excel at. We love a candidate who can demonstrate their expertise!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Senior Interior Horticultural Technician in Staines
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for horticulture shine through! Share specific experiences that highlight your skills in plant care and maintenance. We want to see how you connect with plants and the joy you find in nurturing them.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Interior Horticultural Technician role. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to align their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to horticulture. We value clarity, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at phs Group
✨Know Your Plants
Brush up on your horticultural knowledge, especially regarding indoor plants. Be prepared to discuss specific plant care techniques, pest control methods, and how you would diagnose plant health issues. This shows your passion and expertise in the field.
✨Showcase Your Organisational Skills
Since the role requires managing multiple tasks, come prepared with examples of how you've successfully organised your workload in previous positions. Highlight any experience with stock management or operational planning to demonstrate your ability to keep things running smoothly.
✨Customer Service is Key
PHS Greenleaf values customer satisfaction, so be ready to share stories about how you've built long-term relationships with clients. Discuss how you handle service requests and resolve issues, especially using tools like Salesforce, to show you're equipped for the role.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios you might face in the role, such as leading an installation or conducting a site check. Think through your approach to these situations and be ready to explain your thought process, ensuring you highlight your hands-on experience.
