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For Companies At a Glance
- Tasks: Drive sales by building relationships and identifying new business opportunities.
- Company: Join a leading provider of essential workplace products for small businesses.
- Benefits: Competitive salary, flexible hours, training opportunities, and wellbeing support.
- Why this job: Make an impact in a supportive team while developing your career.
- Qualifications: 2 years of sales experience and a passion for customer care.
- Other info: Enjoy a dynamic work environment with great growth potential.
The predicted salary is between 29000 - 40000 £ per year.
About The Role
Our vision is to be the UKs number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they do best. Our aim is to combine our buying power with friendly expert advice for everyone's peace of mind that the job's well done.
MAIN PURPOSE
The purpose of this role is to ensure the delivery of an excellent Direct365 Customer Journey, with a clear focus on proactively liaising with key decision makers. You will develop and maintain excellent relations with existing customers and other targeted data. This is to be achieved through completing the full sales cycle from initial call to close whilst continually sourcing new business sales opportunities to maximize revenue. You will deliver performances that maximise competitive advantage. You will work in a challenging, motivational culture and environment, where all team members develop and demonstrate their full potential, achieving business KPIs and objectives.
Key Tasks
- Maintain excellent knowledge of our portfolio of products and services in order to understand customers' needs.
- To call existing customers and targeted data in order to create and identify new business and cross selling opportunities.
- To qualify decision makers and capture information as specified.
- Develop a pipeline of short and long term prospects that meet the specified criteria and continually maximise calls by generating cross selling opportunities as directed.
- Proactively look for opportunities to up sell products and services to enhance the customer experience and increase revenue.
- To work to agreed KPIs for both sales & call targets ensuring the business targets are met.
- Report regularly to team leader on all activities relating to the role on a daily and weekly basis.
- To develop sales by cold calling, warm calling, solution selling, following up on leads to negotiating, objection handling, closing the deal and through maintaining ongoing profitable relationships.
- Be innovative and forthcoming with ideas in order to improve service to customers and the Customer Journey.
- Deliver excellent customer care and administration whilst liaising with other departments to resolve customer queries.
- To work as part of a team to develop the concept of One Team = One Organisation, taking ownership of challenges and fostering an environment of continuous improvement.
Person Specification
- Minimum 2 years experience within a Sales.
- A successful track record in achieving objectives and KPIs.
- A determined, outgoing and competitive attitude with a passion for Customer Care and a track record in negotiating and balancing customer needs/expectations with business KPIs.
- Self motivated and driven with the ability to adapt quickly.
- Excellent time management skills.
- Team player, with the ability to portray a positive attitude at all times.
- Excellent telephone communication skills with a confident, approachable and professional manner.
- Ability to manage difficult situations and the stress associated with them.
- Excellent soft skills including listening, motivating and communicating.
- Well presented with a positive, proactive approach.
- IT Literate MS Office, Excel, Outlook, PowerPoint packages and the ability to adapt to new CRM systems.
In return for your commitment and expertise as a Business Development Executive at Direct365, you will get:
- A salary of £29,000.00, OTE £40,375.00 a permanent full-time position.
- Great working hours Monday to Friday (37.5 hours a week).
- No evenings or weekend working.
- We offer accredited ILM management training in house and externally.
- The opportunity to join an established and growing team and to develop your career with us.
- Online Virtual GP for you and your family.
- Training opportunities within the business to expand your skills including NVQs.
- Free Parking onsite so no parking costs.
- Up to £1000 savings at Supermarkets and High Street Stores with PHS Perks.
- Pension Scheme.
- 24 hour wellbeing helpline.
Business Development Manager Full-time Permanent in Skelmersdale employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager Full-time Permanent in Skelmersdale
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer journey. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's cold calling or following up on leads, having a clear and confident approach can make all the difference. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can lead to valuable insights and potential job opportunities, so don’t be shy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Direct365. Let’s get you started on this exciting journey!
We think you need these skills to ace Business Development Manager Full-time Permanent in Skelmersdale
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you’ve got a solid understanding of our products and services. This will help you tailor your application to show how you can meet customer needs and enhance their experience.
Show Off Your Sales Skills: Highlight your previous sales experience and any achievements related to KPIs. We want to see how you’ve successfully navigated the sales cycle and built relationships with customers in the past.
Be Personable: Your application should reflect your personality! Use a friendly tone and let your passion for customer care shine through. We’re looking for someone who can connect with clients and colleagues alike.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at phs Group
✨Know Your Stuff
Make sure you have a solid understanding of the company's products and services. Familiarise yourself with their portfolio so you can confidently discuss how you can meet customer needs and enhance their experience.
✨Show Off Your Sales Skills
Prepare to share specific examples from your past experiences where you've successfully navigated the sales cycle. Highlight your ability to cold call, negotiate, and close deals while maintaining excellent customer relationships.
✨Be a Team Player
Emphasise your collaborative spirit during the interview. Talk about how you've worked with others to achieve common goals and how you can contribute to the 'One Team = One Organisation' ethos they value.
✨Stay Positive and Proactive
Demonstrate your positive attitude and proactive approach throughout the interview. Share instances where you've taken the initiative to improve processes or customer journeys, showing that you're not just a fit for the role but also a great cultural match.