At a Glance
- Tasks: Lead a dynamic team of service drivers in waste disposal operations.
- Company: Join phs Group, a leading provider of Hygiene Services in the UK.
- Benefits: Enjoy career development, 23 days holiday, and a pension scheme.
- Why this job: Make a real impact while ensuring high-quality service standards.
- Qualifications: 2 years management experience in operations or transport logistics required.
- Other info: Inclusive workplace with ongoing training and a focus on wellbeing.
The predicted salary is between 36000 - 60000 Β£ per year.
Service Manager We have a great opportunity for a Service Manager to join our Operations Team at our Ballymena Operation Centre. Youll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers premises in the south and beyond. As a Service Manager at one of our Operations Centres you will be: Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards. Resource planning and supporting the development of all members of our service team Ensuring all processes and procedures are followed and complies with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles Always ensure vehicles and equipment and checked and maintained to keep our colleagues and customers safe. The ideal candidate for this role will have the following: At least 2 years management experience within the operations/transport logistics sector . Transport management experience/ CPC preferred but not essential An energetic and inspirational manager with proven ability to lead teams to meet our valued customers expectations Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy. Understand Health & Safety in the workplace, preferably IOSH trained Customer focused Resource and time management skills . Previous transport experience essential Excellent communication skills are essential for this role too I.T. skills. What benefits can we offer you? On-going career development Full PPE and inoculations where necessary Pension Scheme 23 days holiday plus BH plus holiday buy/sell scheme after 6 months Full company Induction and Training A 24-hour wellbeing helpline . Phs Perks with potential savings of Β£1,000 a year . Phs Shop (Discount on household consumables) Additional Information A criminal record will not necessarily bar candidates from obtaining employment with phs however due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. TPBN1_UKTJ
Service Manager employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics sector. You never know who might have a lead on a Service Manager role or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand our commitment to health and safety, and how you can contribute to maintaining our high service standards.
β¨Tip Number 3
Practice your communication skills! As a Service Manager, you'll need to inspire and lead your team. Role-play common interview questions with a friend to boost your confidence.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your management experience in operations or transport logistics, and donβt forget to showcase your leadership skills. We want to see how you can inspire and lead a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Operations Team. Mention specific examples of how you've managed productivity and supported team development in the past.
Showcase Your Communication Skills: Excellent communication is key for this role. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by providing examples of successful team interactions.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at phs Group
β¨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Service Manager. Familiarise yourself with waste disposal processes, health and safety regulations, and how to manage a team effectively. This will show that you're not just interested in the role but also prepared to take it on.
β¨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved productivity. This is your chance to demonstrate your energetic and inspirational management style!
β¨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showing that you can engage effectively with both your team and customers.
β¨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and expectations for the Service Manager role. This not only shows your interest but also helps you determine if the company is the right fit for you.