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- Tasks: Lead a dynamic team of service drivers in waste disposal operations.
- Company: Join phs Group, a leading provider of Hygiene Services in the UK.
- Benefits: Enjoy career development, 23 days holiday, and a pension scheme.
- Why this job: Make a real impact while ensuring high-quality service for customers.
- Qualifications: 2 years management experience in operations or transport logistics required.
- Other info: Inclusive workplace with ongoing training and a focus on wellbeing.
Service Manager
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
We have a great opportunity for a Service Manager to join our Operations Team at our Ballymena Operation Centre. Youll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers premises in the south and beyond.
As a Service Manager at one of our Operations Centres you will be:
Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards.
Resource planning and supporting the development of all members of our service team
Ensuring all processes and procedures are followed and complies with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles
Always ensure vehicles and equipment and checked and maintained to keep our colleagues and customers safe.
The ideal candidate for this role will have the following:
At least 2 years management experience within the operations/transport logistics sector
. Transport management experience/ CPC preferred but not essential
An energetic and inspirational manager with proven ability to lead teams to meet our valued customers expectations
Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy.
Understand Health & Safety in the workplace, preferably IOSH trained
Customer focused
Resource and time management skills
. Previous transport experience essential
Excellent communication skills are essential for this role too
I.T. skills.
What benefits can we offer you?
On-going career development
Full PPE and inoculations where necessary Pension Scheme
23 days holiday plus BH plus holiday buy/sell scheme after 6 months
Full company Induction and Training
A 24-hour wellbeing helpline
. Phs Perks with potential savings of £1,000 a year
. Phs Shop (Discount on household consumables)
Additional Information A criminal record will not necessarily bar candidates from obtaining employment with phs however due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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Service Manager employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the operations and transport logistics sector. You never know who might have a lead on a Service Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you understand their commitment to health and safety and customer service. Tailor your answers to reflect how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Service Manager, you'll need to inspire and lead your team. Role-play common interview scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your management experience in operations or transport logistics, and don’t forget to showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your leadership style and how you’ve successfully managed teams in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects this. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated with teams or customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at phs Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Service Manager. Familiarise yourself with the company's operations, especially in waste disposal and logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved productivity. Highlight your ability to inspire and motivate others, as this is crucial for the role.
✨Health & Safety Matters
Since the role involves ensuring compliance with health and safety policies, brush up on relevant legislation and best practices. Be ready to discuss how you've implemented safety measures in previous roles and how you plan to maintain high standards in this position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
