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- Tasks: Lead and support a team of service drivers in waste disposal operations.
- Company: Join a dynamic team at Eastleigh Operation Centre, focused on quality service delivery.
- Benefits: Enjoy career development, 23 days holiday, pension scheme, and exclusive discounts.
- Why this job: Be part of a vital service that impacts the community while developing your leadership skills.
- Qualifications: 2 years management experience in operations/logistics; valid driving licence required.
- Other info: Enhanced DBS check required; criminal records may not disqualify you.
The predicted salary is between 28800 - 43200 £ per year.
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Job Opportunity: Service Manager at Eastleigh Operation Centre
We have a great opportunity for a Service Manager to join our Operations Team at our Eastleigh Operation Centre. You will be responsible for managing and supporting a large team of service drivers who provide vital waste disposal products and services to our customers\’ premises in the south and beyond.
Responsibilities:
- Supporting the Centre Manager in managing productivity levels of the depot to ensure we maintain high-quality service standards.
- Resource planning and supporting the development of all members of our service team.
- Ensuring all processes and procedures are followed and comply with relevant legislation and all health and safety policies, both at the centre and for all company vehicles.
- Ensuring vehicles and equipment are checked and maintained to keep colleagues and customers safe.
Candidate Requirements:
- At least 2 years of management experience within the operations/transport logistics sector.
- Transport management experience/CPC preferred but not essential.
- An energetic and inspirational manager with proven ability to lead teams to meet customer expectations.
- Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with company transport policy.
- Understanding of Health & Safety in the workplace, preferably IOSH trained.
- Resource and time management skills.
- Excellent communication skills.
Benefits:
- Ongoing career development.
- Full PPE and inoculations where necessary.
- Pension Scheme.
- 23 days holiday plus Bank Holidays, plus holiday buy/sell scheme after 6 months.
- Full company induction and training.
- Phs Perks with potential savings of £1,000 a year.
- Phs Shop (discount on household consumables).
Additional Information: A criminal record will not necessarily bar candidates from employment with phs; however, due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check.
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Service Manager employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the waste disposal industry and current regulations. Understanding the legal requirements and health and safety policies will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved productivity, as this is crucial for the Service Manager role.
✨Tip Number 3
Network with professionals in the transport logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position at our Eastleigh Operation Centre.
✨Tip Number 4
Prepare to discuss resource planning strategies. Think about how you would approach managing a large team and ensuring that all processes are followed efficiently. This will show your potential employer that you are proactive and ready to take on the responsibilities of the role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Manager position. Tailor your application to highlight relevant experience in operations and transport logistics.
Highlight Management Experience: Emphasise your management experience, particularly in the operations or transport logistics sector. Provide specific examples of how you've led teams and met customer expectations in previous roles.
Showcase Relevant Skills: Make sure to showcase your resource planning, time management, and communication skills in your CV and cover letter. Mention any health and safety training you have, such as IOSH, to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the ideal candidate for the Service Manager role. Use this opportunity to express your enthusiasm for the position and the company, and how you can contribute to their success.
How to prepare for a job interview at phs Group
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved productivity.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety policies relevant to the waste disposal industry. Be ready to discuss how you would ensure compliance and maintain safety standards within the team and operations.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Think of instances where you've effectively communicated with team members or customers to resolve issues or improve service delivery. This will show your potential employer that you can maintain high-quality service standards.
✨Prepare for Resource Management Questions
Since resource planning is a significant part of the job, be prepared to discuss your experience in managing resources and time effectively. Consider examples where you've optimised processes or allocated resources to meet operational demands.
