At a Glance
- Tasks: Engage with customers, generate leads, and close sales in a dynamic telesales environment.
- Company: Join Direct365, a vibrant team that values commitment and success.
- Benefits: Competitive salary, great hours, employee discounts, and 31 days holiday.
- Other info: Enjoy training opportunities and a positive work culture.
- Why this job: Make an impact in a supportive team while advancing your telesales career.
- Qualifications: Proven telesales experience and excellent communication skills.
About The Role
Telesales Executive (Inbound & Outbound)
Location: Skelmersdale
Salary: Competitive Salary plus OTE
Job Type: Full Time, Permanent
Join a High-Energy Sales Team Where Success is Rewarded
Are you a confident telesales professional who thrives on building relationships, generating opportunities and closing deals? We're looking for an ambitious Telesales Executive to join our growing sales team here at Direct365. It's a fantastic opportunity for someone who enjoys both inbound and outbound sales activity and wants to play a key role in driving business growth. You'll engage with key decision-makers across a diverse range of SME customers, converting enquiries into sales, identifying cross-sell opportunities and developing long-term customer relationships. If you're target-driven, commercially minded and motivated by success, we'd love to hear from you.
The Sales Advisor role at Direct365 will involve:
- Handle inbound calls, emails and web enquiries from prospective and existing customers.
- Proactively make outbound sales calls to generate new business opportunities.
- Build rapport quickly with decision-makers and understand their business needs.
- Manage the full sales cycle from initial contact through to closing the sale.
- Identify and maximise cross-selling and upselling opportunities.
- Maintain an active sales pipeline and follow up on all prospects in a timely manner.
- Accurately record customer interactions and opportunities within the CRM system.
- Work towards and achieve sales, conversion and activity targets.
- Complete required documentation and compliance processes.
- Contribute positively to a supportive, high-performing team environment.
The ideal candidate for a Sales Advisor at Direct365 will have:
- Proven Telesales or contact centre sales experience.
- A strong track record of achieving or exceeding sales targets.
- Excellent communication, influencing and negotiation skills.
- A professional and engaging telephone manner.
- Strong organisational and time management skills, able to manage multiple priorities.
- A proactive, resilient and positive attitude.
- Good IT skills, including Microsoft Office and CRM systems.
- Excellent verbal and written communication skills.
- Self-motivated, results-driven, customer-focused and relationship-oriented.
- Commercially minded with a passion for sales.
- Comfortable working in a fast-paced target-driven environment.
- A team player who enjoys contributing to collective success.
In return for your commitment and expertise, you'll benefit from:
- A good salary of £26,000 plus OTE £32,000 in a permanent full-time position.
- Great working hours Monday to Friday (37.5 hours) (no evenings or weekend working).
- Virtual GP for you and your household.
- Free parking onsite so no parking costs.
- Employee discounts with major supermarkets and retailers with phs Perks.
- 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme.
- Training - we have NVQs and accredited ILM training (external and in-house training).
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
Why Direct365? Join a vibrant, high-performing team that values experience, consistency and long-term commitment. You'll be recognised and rewarded for your results in a supportive environment. Take the next step in your telesales career - Apply now.
Sales Advisor (Telesales) employer: phs Group
At phs Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Procurement Manager in Coleshill, you'll benefit from a supportive environment that encourages professional growth, with opportunities to lead impactful projects and develop your skills alongside a dedicated team. Our commitment to employee well-being and career advancement makes us a standout choice for those seeking meaningful and rewarding employment in the hygiene services sector.
