Operations Centre Manager in Pontefract

Operations Centre Manager in Pontefract

Pontefract Full-Time No working from home possible
phs Group

At a Glance

  • Tasks: Lead and inspire teams to achieve operational excellence and exceptional customer service.
  • Company: Join a market-leading business with a focus on performance and accountability.
  • Benefits: Competitive salary, management bonus, and company car or allowance.
  • Other info: Opportunity for career growth and driving sustainability initiatives.
  • Why this job: Make a real impact while developing high-performing teams in a fast-paced environment.
  • Qualifications: Proven leadership skills and experience in managing operational challenges.


Operations Centre Manager
South Kirkby
Competitive Salary | Management Bonus | Company Car or Allowance
Are you an inspiring operational leader who thrives in a fast-paced environment? Do you have a passion for leading people, driving performance and delivering exceptional customer service?
This is an exciting opportunity to join a market-leading business where you'll have the autonomy to make a real impact, develop high-performing teams and help drive operational excellence.
The Operations Centre Manager role at phs will involve:

  • Leading and inspiring depot and field-based teams, creating a culture of accountability, engagement and high performance.
  • Driving operational excellence through effective planning, routing and resource utilisation.
  • Managing operational challenges and customer escalations, implementing effective solutions quickly and efficiently.
  • Leading health, safety and environmental compliance, ensuring the highest operational standards are maintained
  • Owning service delivery performance, ensuring exceptional customer outcomes and right-first-time completion.
  • Drive sustainability, cost control and operational improvements
  • Oversee Class 2 (Category C) vehicle operations in line with UK legislation and company policy, and ensure drivers hold valid Category C licences, Driver CPC and tach...

Operations Centre Manager in Pontefract employer: phs Group

At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.

phs Group

Contact Details:

phs Group Recruitment Team

We think you need these skills to ace Operations Centre Manager in Pontefract

Leadership Skills
Operational Excellence
Performance Management
Customer Service
Planning and Resource Utilisation
Problem-Solving Skills
Health and Safety Compliance