Service Co-ordinator (Job Management) in Manchester
Service Co-ordinator (Job Management)

Service Co-ordinator (Job Management) in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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phs Group

At a Glance

  • Tasks: Lead a team in electrical fixed wire testing and ensure top-notch service standards.
  • Company: Join PHS Group, the UK's leading hygiene and compliance services provider.
  • Benefits: Competitive salary, overtime potential, 23 days holiday, and a fully maintained company vehicle.
  • Other info: Ongoing career development and access to exclusive employee perks.
  • Why this job: Make a real impact in a diverse and inclusive environment while advancing your career.
  • Qualifications: NVQ Level 3 or equivalent, management experience, and a valid UK driving licence.

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? As a Fixed Wire Service Manager with phs Compliance, you will:

  • Monitor customer portal usage and address discrepancies in overtime and travel time submissions.
  • Manage employee absence, holidays, and sickness (short and long term).
  • Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed.
  • Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed.
  • Champion diversity and inclusion across the workforce.

Excellent technical knowledge of electrical testing and compliance services.

A Competitive salary with potential overtime (evenings/weekends).

  • ~23 days holiday (Plus bank holidays)
  • ~ Pension scheme.
  • ~ Fully maintained company vehicle (available for private use).
  • ~ Laptop, and company phone.
  • ~ Technical support from our internal team.
  • ~ Access to PHS Perks (discounts, wellbeing helpline, online GP, and more).
  • ~ Ongoing career development opportunities.

Qualifications & Experience required for Fixed Wire Service Manager:

  • NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV).
  • Level 3 management qualification (or willingness to work towards).
  • Valid UK manual driving licence with 6 points or less.
  • Minimum 2 years experience managing a field team.
  • Flexibility to work 40 hours per week, including evenings.
  • Experience in electrical testing environments.

Founded in 1963, PHS Group is the UK’s leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance. PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise. We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work.

If you’re ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.

Service Co-ordinator (Job Management) in Manchester employer: phs Group

PHS Group is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary, generous holiday allowance, and a fully maintained company vehicle for personal use. With a strong commitment to diversity and inclusion, as well as ongoing career development opportunities, PHS fosters a supportive work culture where every team member can thrive and contribute to delivering excellence in electrical compliance services across the UK.
phs Group

Contact Detail:

phs Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Co-ordinator (Job Management) in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. At StudySmarter, we believe that knowing about PHS Group's commitment to diversity and inclusion can help you stand out. Show them how your values align with theirs!

✨Tip Number 3

Practice your responses to common interview questions, especially those related to team management and technical expertise. We suggest doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that values ownership and teamwork.

We think you need these skills to ace Service Co-ordinator (Job Management) in Manchester

Leadership Skills
Technical Knowledge of Electrical Testing
Performance Management
Health and Safety Auditing
Employee Management
Diversity and Inclusion Advocacy
Onboarding and Training
Field Team Management
NVQ Level 3 or City & Guilds 2360/2330
Level 3 Management Qualification
Valid UK Manual Driving Licence
Flexibility in Working Hours
Experience in Electrical Testing Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background in electrical fixed wire testing and any leadership roles you've had. We want to see how you fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our values at StudySmarter. Don’t forget to mention your commitment to safety and service excellence.

Showcase Your Team Management Skills: Since this role involves managing a field team, be sure to include examples of how you've motivated teams and driven performance in your previous positions. We love seeing how you champion diversity and inclusion in your work environment!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!

How to prepare for a job interview at phs Group

✨Know Your Stuff

Make sure you brush up on your technical knowledge of electrical fixed wire testing. Be prepared to discuss specific compliance standards and how you've applied them in previous roles. This will show that you’re not just a manager, but someone who understands the nitty-gritty of the job.

✨Showcase Your Leadership Skills

Think of examples where you've successfully motivated a team or improved performance. Be ready to share stories about how you’ve handled employee absences or conducted training sessions. This will demonstrate your ability to lead and support your team effectively.

✨Emphasise Diversity and Inclusion

Since the company values diversity, come prepared with ideas on how you can champion this within the team. Share any past experiences where you promoted an inclusive environment, as this aligns with their core values and shows you’re a good cultural fit.

✨Ask Smart Questions

Prepare thoughtful questions about the role and the company culture. Inquire about their approach to ongoing career development or how they handle technical support for their teams. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Service Co-ordinator (Job Management) in Manchester
phs Group
Location: Manchester
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