At a Glance
- Tasks: Drive to customer locations, collect waste, and service healthcare products.
- Company: Join phs, a leading provider of Hygiene Services in the UK.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and discounts with retailers.
- Why this job: Be the face of our company and make a real difference in healthcare.
- Qualifications: Full UK Manual Driving Licence and flexibility to work between 6am and 6pm.
- Other info: Ongoing career development and a supportive, inclusive work environment.
The predicted salary is between 27340 - 30400 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations. The other half of your time will be spent collecting waste from and servicing products in our customers' premises.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing and emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
The ideal candidate for a Service Technician role at phs will:
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2.
In return for your commitment and expertise, you will get:
- A salary of £27,340 (Based on a 40-hour working week Monday to Friday).
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities.
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline.
- Pension.
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations. Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Healthcare Service Technician - Eng & Wales Depots in London employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician - Eng & Wales Depots in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on phs and its services. Understanding our mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your customer service skills! Since you'll be the face of phs, share examples of how you've handled tough situations with customers in the past. This will demonstrate your ability to keep our customers happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the phs team. Don’t miss out!
We think you need these skills to ace Healthcare Service Technician - Eng & Wales Depots in London
Some tips for your application 🫡
Show Your Customer Service Skills: Since you'll be the face of our company, make sure to highlight your customer service experience in your application. We want to see how you can keep our customers happy and ensure they stick with us!
Be Clear About Your Driving Experience: Don’t forget to mention your driving history! We need someone with a full UK Manual Driving Licence and a clean record, so let us know about your experience and any relevant endorsements.
Flexibility is Key: This role requires flexibility in working hours, so make sure to express your willingness to adapt. Let us know how you handle busy times and traffic – it’s all part of the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on board as a vital part of our team!
How to prepare for a job interview at phs Group
✨Know Your Routes
Familiarise yourself with the areas you'll be covering. Understanding the routes and potential traffic issues can help you discuss how you would manage your time effectively during the interview.
✨Showcase Customer Service Skills
Since you'll be the face of the company, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Understand Waste Management Regulations
Brush up on the basics of waste management, especially regarding hazardous and pharmaceutical waste. Being knowledgeable about these regulations will show your commitment to safety and compliance, which is crucial for this role.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to work flexible hours. Highlight any previous experiences where you adapted to changing schedules or unexpected challenges, as this role requires a lot of adaptability.