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For Companies At a Glance
- Tasks: Support software delivery teams by analysing and testing systems and data.
- Company: Join phs Group, a leader in IT solutions with a friendly team culture.
- Benefits: Enjoy a competitive salary, flexible hours, training opportunities, and great employee discounts.
- Why this job: Make a real impact by improving software and enhancing user experiences in a supportive environment.
- Qualifications: A degree in Business, IT, or relevant experience; strong communication and analytical skills required.
- Other info: Permanent role with 23 days holiday plus bank holidays and additional perks.
The predicted salary is between 27000 - 37800 £ per year.
About The Role
Junior Software Analyst Caerphilly Salary £27,000.00. Full Time, permanent office-based role.
Are you keen on having a career working with IT software? Do you love finding solutions to IT related problems? Do you have a passion for improving software through analysing and testing systems and data? If you have answered ‘Yes’, then we have great news for you!
A rare opportunity has arisen to join our excellent Application Delivery team as a Software Analyst. In this role you’ll support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. You will be making a difference, supporting with timely fixes to known data or service-related issues, incidents and change requests.
It’s an important role, with responsibility for ensuring that consistent, clear user requirements are provided, and that traceability and system test plans are produced. This includes training or other documents following standards set out for the IT Analysis function. It’s a diverse role within a friendly team where you will learn and support the IT program of work.
Your role as a Junior Software Analyst at phs Group will involve:
- Application Support – manage and prioritise Incident, Service, Problem and Change records and providing Subject Matter Authority (SMA) advice or training to users. Also, specifying changes to systems and/or data, updating documentation, system's developers and colleagues specialising in different areas of IT.
- Systems Analysis – improving systems by defining requirements, reducing costs, enhancing their sustainability, and quantifying potential business benefits. Collaborating to create and iterate viable specifications and acceptance criteria in preparation for the deployment of information and communication systems.
- Data Analysis – analysing of information structures (including logical analysis of taxonomies, data and metadata). The development of innovative ways of managing the information assets of the organisation.
- Requirements definition and management – the definition and management of the business goals and scope of change initiatives. Also, the specification of business functional and non-functional requirements to a level that enables effective delivery of agreed changes.
- Testing definition and management – the planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards and regulations. Testing includes the creation of test cases, test scripts, test reports, test plans, etc. to measure and improve the quality of the software being tested.
- Consultancy and technical specialism – providing advice and recommendations to the business in terms of analysis of current system functionality etc. based on expertise and experience across technology, technique, method, product or application areas.
- Relationship management – building and maintaining great relationships with and between key business and IT stakeholders.
The ideal candidate for a Junior Software Analyst with phs Group will have:
- Essential
- A Business, IT or other applicable honours degree or the equivalent work experience such as a previous Business Analyst / Software Analyst role.
- Requirements Planning and Estimating and Requirements Management including Elicitation, Analysis, Validation, Documentation.
- Varied business process and systems knowledge including Wildebeest, M3, Salesforce, etc.
- Relationship management including Negotiation, Influencing and persuasion skills.
- Meeting / Interviewing and Facilitation experience with keen active listening skills.
- Excellent interpersonal, verbal and written communication skills for working with all colleagues including senior management.
- A positive approach with effective and efficient time management skills.
- A desire to improve the customer experience and resolve issues.
The following experience would also be desirable although not essential:
- BCS Foundation Certificate in Business Analysis or equivalent certification.
- Experience of Azure DevOps/Team Foundation Server (TFS) for requirements and test artefacts.
- SQL skills for Data analysis tasks.
- Understanding of Salesforce, Website, and digital selling platforms.
- Understanding of ITIL standards (ITIL V3 Foundation).
- Experience working in a Software Delivery Life Cycle (SDLC) environment.
- V-Model or similar SDLC Testing experience.
- Presentation skills.
- Full UK Driving License.
In return for your commitment and expertise, you will benefit from:
- A good salary in a permanent position.
- Great hours Monday to Friday (36.25 hours a week).
- Training to expand your skills. We also offer accredited ILM training through external and in-house training.
- 23 days holiday, increasing with length of service, plus bank holidays (31 days in total).
- Buy / Sell holiday scheme.
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com.
- Free Parking onsite so no parking costs.
- Other benefits including improved parental and paternity leave, 24-hour wellbeing helpline, cycle to work scheme, tech purchase scheme, pension scheme, life assurance and more…
If you’re looking for a career working with and improving software, we want to speak with you! Apply now.
Junior Software Analyst employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Software Analyst
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Azure DevOps and SQL. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of phs Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your requirements management skills, particularly in elicitation and documentation. Being able to discuss your approach to defining and managing business requirements will demonstrate your readiness for the role.
✨Tip Number 4
Prepare examples of how you've successfully resolved IT-related issues in the past. Highlighting your problem-solving skills and ability to improve customer experience will resonate well with the hiring team.
We think you need these skills to ace Junior Software Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Software Analyst role. Emphasise any previous roles in IT or software analysis, and include specific examples of how you've solved IT-related problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and software improvement. Mention your understanding of the responsibilities outlined in the job description and how your background makes you a great fit for the team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as requirements management, data analysis, and relationship management. Use specific examples to demonstrate your proficiency in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in software analysis.
How to prepare for a job interview at phs Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Junior Software Analyst. Familiarise yourself with application support, data analysis, and testing management. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT-related problems in the past. Highlight your analytical skills and your ability to improve systems. This is crucial as the role involves finding solutions to software issues.
✨Communicate Effectively
Since the role requires excellent interpersonal skills, practice articulating your thoughts clearly. Be ready to discuss your experience in relationship management and how you can influence and negotiate with stakeholders.
✨Familiarise Yourself with Relevant Tools
If you have experience with tools like Azure DevOps or SQL, be prepared to discuss it. Even if you don't, showing a willingness to learn about these tools can set you apart from other candidates.
