Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support healthcare customers with sales inquiries and manage outbound calls.
- Company: Join phs Group, a leading hygiene services provider in the UK, Ireland, and Spain.
- Benefits: Enjoy a competitive salary, pension scheme, and 23 days holiday plus bank holidays.
- Why this job: Be part of a diverse team making a real impact in the healthcare sector.
- Qualifications: IT skills and experience in sales are essential; knowledge of healthcare is a plus.
- Other info: Full training provided with opportunities for professional development.
The predicted salary is between 15600 - 21600 £ per year.
Office based from Tamworth
Reporting to: Healthcare Sales Manager
Working within the Healthcare division providing office-based sales support to customers in the Healthcare sector - dealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personal objectives and delivering individual and team periodic / quarterly / yearly sales targets.
What you'll be doing as an Internal Account Manager:
- Dealing with Sales Enquiries
- Ensure all customer enquiries are responded to within agreed timescales.
- Illustrate and quote customer requests.
- Recording and processing enquiries within the business sales portal.
- Coordinate, progress and communicate installation with customers where relevant.
- Conduct outbound sales and information gathering project calls as required and as directed by the Healthcare Sales Manager.
- Execute telesales campaigns to generate new business opportunities.
- Follow up on leads and prospects to convert them into sales.
- Achieve individual and team telesales targets by proactively making outbound calls.
- Collate all relevant detail and documents to provide a seamless customer experience.
- Maintain accurate database of business generated and corresponding business movements.
- Record the results of any outbound sales call project accurately in the required format.
- Reporting to the Healthcare Sales Manager.
- Direct interaction with Customers via e-mail, Teams and phone.
- Direct interaction with other Healthcare team colleagues e.g., Healthcare Account Managers and Key Account Managers.
What you will have:
- IT Skills: Outlook, Excel, Word, CRM - Salesforce
- Experience of selling in a Business to Customer / Business to Business
- Organisation & Prioritisation: time management prioritising workload in a pressurised environment
- Knowledge of the Healthcare Sector desirable
- Sales Focus: ability to identify, confidently explore and close on selling opportunities
- A security check or be willing to get one
In return for your commitment and expertise, you will get:
- Base salary of £26,000.00
- Pension scheme
- 23 days holiday allowance plus bank holidays
- Reward Gateway Discount Card - savings from over 800 retailers
- Buy and sell holiday scheme
- Enhanced maternity and family friendly leave
- Full training and great opportunities for professional development
Who we are?
phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customers. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
Internal Account Manager employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarise yourself with the healthcare sector and its specific needs. Understanding the challenges and trends in healthcare will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your outbound sales techniques. Since the role involves making calls to generate new business, honing your communication skills and developing a confident pitch can make a significant difference in your success rate.
✨Tip Number 3
Get comfortable with CRM systems, particularly Salesforce. Being proficient in these tools will not only help you manage customer interactions efficiently but also show your readiness to adapt to the company's processes.
✨Tip Number 4
Network with current employees or professionals in the healthcare sales field. Engaging with others in the industry can provide valuable insights and tips that could give you an edge in your application process.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Internal Account Manager position. Understand the key responsibilities, such as dealing with sales enquiries and conducting outbound calls, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales, particularly in the healthcare sector or similar environments. Use specific examples to demonstrate your ability to meet sales targets and manage customer relationships.
Showcase IT Skills: Since the role requires proficiency in Outlook, Excel, Word, and CRM systems like Salesforce, make sure to mention your familiarity with these tools. Provide examples of how you've used them in past roles to enhance your productivity.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Address how your skills and experiences align with the company's mission and values, particularly in providing excellent customer service in the healthcare sector.
How to prepare for a job interview at phs Group
✨Know Your Healthcare Sector
Familiarise yourself with the healthcare industry, especially the services provided by phs Group. Understanding the specific needs and challenges of customers in this sector will help you demonstrate your knowledge and show that you're a good fit for the role.
✨Master the Sales Process
Be prepared to discuss your experience with sales processes, particularly in a B2B or B2C context. Highlight your ability to handle sales enquiries, follow up on leads, and convert prospects into sales, as these are key responsibilities of the Internal Account Manager.
✨Showcase Your IT Skills
Since the role requires proficiency in Outlook, Excel, Word, and CRM systems like Salesforce, be ready to discuss your experience with these tools. You might even want to mention specific examples of how you've used them to improve efficiency or customer interactions in previous roles.
✨Demonstrate Strong Communication Skills
As you'll be interacting directly with customers and team members, it's crucial to showcase your communication skills. Prepare to give examples of how you've effectively communicated in past roles, whether through email, phone calls, or in-person meetings.
