About The Role Internal Account Manager Tamworth Working within the Key Account team, the Internal Account Manager will be responsible for proactively account managing several high-profile clients. A Strategic approach is integral to the role, developing and sustaining solid relationships with customers to ensure a high level of account management, developing opportunities, retaining business and ensuring the overall Customer Experience is to a high level Role and Responsibilities: Drive the customer contact strategy plan through salesforce.com to protect and grow business from a portfolio of existing customers. Retain, develop, and close sales deals over the phone. Working with colleagues within the Key team to contribute to the strategic approach of the business Accurately forecast and deliver against revenue targets. Focus on the effectiveness, efficiency, and quality of sales activity not just the quantity. Work closely with Customer Service and Customer Relations to ensure customers receive a best-in-class service and ensure cancellations are kept to a minimum. Pass prospects/leads of the appropriate level to the relevant departments within the sales office when not school related. Use the CRM system to effectively record, manage and develop opportunities. Always look to improve the Sales Process and the way things are done. Focus on the root cause of problems and help identify ways to solve them. The right person will be an experienced Telesales professional who thrives in a fast-paced commercial environment and is relentless in their approach to winning and protecting revenue. They will be capable of working as a team in developing an account strategy to win, protect and grow Academy Trusts. They will be outgoing and self-motivated with the ability to bring positive energy and focus to their team and colleagues across the business. Open to change they will bring their ideas and work with their TMs and the team improve the way things are done. Knowledge
Internal Account Manager employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
