At a Glance
- Tasks: Handle inbound calls and emails, guiding customers through the sales journey.
- Company: Join Direct365, a dynamic team focused on sales and customer service.
- Benefits: Earn £26,144 with OTE £34,000, plus great perks like virtual GP and employee discounts.
- Other info: Enjoy 31 days holiday, training opportunities, and a collaborative team culture.
- Why this job: Make an impact by building relationships and achieving sales success in a supportive environment.
- Qualifications: Telesales experience, excellent communication skills, and a proactive attitude.
The predicted salary is between 29250 - 35750 £ per year.
About The Role
Inbound Telesales Advisor Skelmersdale Full Time, Permanent Join Our Growing Sales Team Are you a confident communicator with a passion for sales and customer service?
We're looking for an enthusiastic Inbound Sales Advisor to join our fast-paced team in Skelmersdale.
In this role, you'll be the first point of contact for customers enquiring about our products and services.
Working with small and medium-sized businesses, you'll manage inbound enquiries, identify cross-selling opportunities, and guide customers through the full sales journey from initial enquiry to close.
If you have telesales experience, enjoy building relationships, achieving targets, and working in a supportive, high-energy environment, we'd love to hear from you.
The Inbound Sales Advisor role at Direct365 will involve: Handle a high volume of inbound calls, emails and web enquiries, alongside outbound follow-up activity.
Provide quotations and information on products and services.
Build strong relationships with business decision-makers and overcome barriers to sale.
Maximise revenue through cross-selling and upselling opportunities.
Maintain an active pipeline of short and long-term prospects.
Accurately record customer interactions and sales activity within CRM systems.
Manage scheduled call-backs and customer expectations throughout the sales process.
Work towards sales, conversion and activity KPIs.
Complete required compliance documentation and risk assessments.
Contribute positively to a collaborative "One Team" culture focused on continuous improvement.
The ideal candidate for an Inbound Sales Advisor at Direct365 will have: Previous telesales experience with a track record of achieving targets.
Excellent communication, interpersonal and negotiation skills.
A professional and confident telephone manner.
Strong organisational and time management skills.
Good attention to detail and the ability to manage administrative tasks effectively.
Strong verbal, written and numerical skills.
A positive, proactive and customer-focused approach.
Good IT skills, including Microsoft Office applications and the ability to learn new CRM systems quickly.
A team-oriented attitude and a desire to succeed in a target-driven environment.
In return for your commitment and expertise, youll benefit from: A good salary of £26,144 with OTE £34,000 in a permanent full-time position.
Great working hours Monday to Friday (37.5 hours) (no evenings or weekend working).
Virtual GP for you and your household.
Free parking onsite so no parking costs.
Employee discounts with major supermarkets and retailers with phs Perks. 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme.
Training we have NVQs and accredited ILM training (external and in-house training).
Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more Why Direct365?
If you're motivated by building relationships, delivering outstanding customer experiences, and achieving sales success, apply today and become part of a team where your contribution truly makes a difference.
Inbound Telesales Advisor employer: phs Group
At phs Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Procurement Manager in Coleshill, you'll benefit from a supportive environment that encourages professional growth, with opportunities to lead impactful projects and develop your skills alongside a dedicated team. Our commitment to employee well-being and career advancement makes us a standout choice for those seeking meaningful and rewarding employment in the hygiene services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Telesales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Telesales Advisor at phs Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including phs Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Telesales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Telesales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for phs Group:When writing your cover letter, make sure to tailor your message specifically for phs Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at phs Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show phs Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show phs Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with phs Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
