At a Glance
- Tasks: Coordinate service routes and ensure smooth delivery while supporting drivers.
- Company: Join phs, a leading provider of Hygiene Services across the UK, Spain, and Ireland.
- Benefits: Enjoy competitive salary, ongoing career development, and retail discounts.
- Other info: Diverse and inclusive workplace with 30 days holiday and pension scheme.
- Why this job: Be the vital link in operations and enhance customer experiences every day.
- Qualifications: Strong communication skills and a knack for problem-solving required.
The predicted salary is between 26514 - 26514 £ per year.
You act as the key link between Service Drivers and the Operations & Service Manager. Coordinating service routes planning, adjusting, and monitoring routes to ensure smooth delivery and strong customer service.
Briefing and debriefing drivers, preparing data, giving clear instructions, and reviewing completed routes. Handling calls from drivers, clients, and Head Office regarding service issues or updates. Acting as the communication link between Service Drivers and the Operations & Service Manager.
Identifying improvements and sharing ideas with the Operations Centre Manager. Monitoring service progress and resolving issues creatively to deliver the best customer experience. Excellent customer relationship management skills. Understanding of Health & Safety compliance.
- 26,514 (based on a 40-hour week, Monday-Friday)
- Ongoing career development opportunities
- Retail discounts including O2 and food & beverage partners
- Pension scheme
- 30 days holiday including bank holidays
Founded in 1963, phs is the leading provider of Hygiene Services across the UK, Spain, and Ireland, serving over 120,000 customers at 300,000 locations. Our divisions include Washrooms, Healthcare, Floorcare, phs Direct, phs Greenleaf, phs Teacrate, phs Besafe, phs Wastekit, and phs Compliance. We are committed to diversity, inclusion, and ensuring every colleague can bring their true self to work.
Locations
Operations Supervisor Office in Highland, Scotland employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
