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- Tasks: Drive to customer locations, collect waste, and service healthcare products.
- Company: Join phs, a leading hygiene services provider with over 120,000 customers.
- Benefits: Enjoy a competitive salary, bonuses, flexible hours, and 31 days annual leave.
- Why this job: Make a real impact in healthcare while enjoying career development and a supportive culture.
- Qualifications: Must have a full UK Manual Driving Licence and be flexible with working hours.
- Other info: We encourage applications from all demographics, especially women in technician roles.
The predicted salary is between 21500 - 30000 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations. The other half of your time will be spent collecting waste from and servicing products in our customers' premises. This currently includes providing support to the nation’s Covid testing stations; whatever your route for the day, you’ll play a vital part in keeping our customers' facilities hygienic and fresh.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing and emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
The ideal candidate for a Service Technician role at phs will:
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2.
In return for your commitment and expertise, you will get:
- A salary of £25,590 + Bonus (OTE £26,590) (Based on a 40-hour working week Monday to Friday).
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities.
- Discounts with retailers through our phs perks scheme.
- A 24-hour wellbeing helpline.
- Pension.
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations. Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarise yourself with the routes and locations you might be servicing. Understanding the geography of your area can help you navigate efficiently, especially during busy times. This knowledge will also impress during any discussions about your potential role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of the company, demonstrating a friendly and professional attitude is crucial. Consider role-playing scenarios where you might need to handle customer inquiries or concerns.
✨Tip Number 3
If you don’t already have it, consider obtaining the ADR Class 6, 6.1 & 6.2 certification. This qualification could set you apart from other candidates and show your commitment to safety and compliance in handling hazardous materials.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Highlighting your willingness to adapt to the required schedule can demonstrate your commitment to the role and make you a more attractive candidate.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Healthcare Service Technician. Highlight key skills such as customer service, flexibility, and driving experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles that involved customer interaction, waste management, or driving, and ensure your qualifications are clearly stated.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at phs and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at phs Group
✨Showcase Your Customer Service Skills
As a Healthcare Service Technician, you'll be the face of the company. Make sure to highlight your previous customer service experiences and how you've successfully handled challenging situations. This will demonstrate your ability to keep customers happy.
✨Familiarise Yourself with the Role
Understand the key responsibilities of the position, such as collecting waste and servicing products. Be prepared to discuss how you would handle specific tasks, like managing hazardous waste or supporting Covid testing stations.
✨Demonstrate Flexibility and Patience
Traffic and busy schedules are part of the job. Share examples from your past where you've had to adapt to changing circumstances or manage your time effectively. This will show that you're ready for the challenges of the role.
✨Highlight Your Driving Experience
Since a full UK Manual Driving Licence is required, be ready to discuss your driving history. Mention any relevant experience, especially if you've driven in similar conditions or have dealt with route planning before.