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For Companies At a Glance
- Tasks: Drive to customer locations and provide top-notch service as a Healthcare Service Technician.
- Company: Join phs, a leading company known for excellent customer care in the healthcare sector.
- Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
- Why this job: Be the face of our company, enhancing customer satisfaction while gaining valuable experience.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great customer service skills!
- Other info: Perfect for high school and college students looking for a rewarding part-time role.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
Healthcare Service Technician
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers locations (We have a system that works out the most efficient route based on our customer service times). The other half of your time will be spent collecting waste from and servicing products in our customers premises. This currently includes providing support to the nations Covid testing stations but whatever your route for the day, youll play a vital part in keeping our customers facilities hygienic and fresh.
A day in the life of a Service Technician at phs will involve;
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste
- Replacing, emptying other products within our customers Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
The ideal candidate for a Service Technician role at phs will:
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job)
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2
In return for your commitment and expertise, you will get:
- A salary of £27,340 + Bonus (OTE £28,540)(Based on a 40-hour working week Monday to Friday)
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks)
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities
- Discounts with retailers through our phs Perks
- A 24-hour wellbeing helpline and access to a GP virtually for you and hour household.
- Pension
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
About phs:
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.
Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Healthcare Service Driver employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Driver
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific services offered by our company. Understanding our products and how they benefit customers will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight your customer service experience in any previous roles. Be prepared to share specific examples of how you've successfully handled customer interactions, as this is crucial for a role where you'll be the face of our company.
✨Tip Number 3
Demonstrate your reliability and punctuality. As a driver, it's essential to show that you can manage your time effectively and adhere to schedules, so think of instances where you've excelled in these areas.
✨Tip Number 4
Prepare questions about the role and the company culture. This shows your genuine interest in joining us and helps you assess if we're the right fit for you, making a positive impression during the interview.
We think you need these skills to ace Healthcare Service Driver
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Healthcare Service Driver. Highlight the importance of customer service skills and how they relate to the role.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service and driving roles. Use specific examples that demonstrate your ability to maintain customer satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this company and how your skills align with their values, particularly in providing excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at phs Group
✨Showcase Your Customer Service Skills
As a Healthcare Service Driver, you'll be the face of the company. Make sure to highlight your previous customer service experiences during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for customers.
✨Know the Routes
Familiarise yourself with the routes you might be driving. If possible, research the areas where the company operates. This shows initiative and helps you discuss how you can efficiently manage your time while ensuring timely deliveries.
✨Emphasise Safety and Reliability
Driving in a healthcare setting requires a strong focus on safety and reliability. Be prepared to discuss your driving record and any relevant training you've had. Mention how you prioritise safety in your daily routine.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also helps you understand if the company culture aligns with your values. Consider asking about team dynamics or how success is measured in this position.
