At a Glance
- Tasks: Service and maintain recycling equipment, ensuring top-notch customer service.
- Company: Join phs Group, a leading provider of Hygiene Services in the UK.
- Benefits: Competitive salary, training opportunities, discounts, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for career growth and development.
- Why this job: Make a real difference in sustainability while developing your engineering skills.
- Qualifications: Experience in service engineering with strong fault-finding skills required.
The predicted salary is between 31500 - 38500 £ per year.
About The Role
- Division: phs Wastekit
- North West London
- Purpose of Role
Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis.
They will work towards achieving their own targets as well as customer SLAs.
Service level agreements are agreed and set with our customers and must be achieved.
Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery.
- Customer Service
- To liaise with the call controllers and Field Service Supervisors to provide the best service to the customers.
- The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate.
- The engineer should always try and take ownership of engineering issues so that the customer is provided with good service.
- Engineers are expected to achieve targets set by their Field Service Supervisor and be aware of all customer service level agreements and aim to adhere to them always.
- May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays.
- Records and Documentation
- To complete all paperwork and electronic data as required by Wastekit or the customer according to the company procedures.
- Accurately record time, parts used and any other details either electronically or manually as required.
- Prompt action should be taken to ensure replacement parts are acquired to replenish van stock or parts specially ordered to return to a breakdown being mindful of any customer SLAs.
- Pass on any new business leads to sales department.
Skills/Knowledge and Qualifications Required
- Shall have good fault-finding and diagnostic skills
- To be able to understand hydraulic and electrical circuit diagrams.
- Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles
- Can use and understand various electrical and hydraulic test equipment
- Update engineering knowledge when able.
- Always use cost effective but safe measures to carry out tasks.
- Can work with the minimum of supervision.
- To attend meetings and training courses as required by your Field Service
- Standards
- Comply with all requirements in the Work Instruction for Engineer Responsibilities.
- Comply with instructions given by Field Service Supervisors, Managers and Directors.
- To maintain and use company issued equipment and vehicles in a safe manner and according to PHS Group policies.
- To take responsibility for the safe keeping of stock and be accountable for stock balances.
- To keep accurate records (using stock usage sheets and or electronic recording as appropriate) of when and where the stock is used.
- Any documentation which is required to be returned to the office is done so in time.
- Vans should be kept clean, tidy and maintained as per MFM-02 Commercial Vehicle Transport Policy and appropriate care taken of PPE, tools and stock.
Desirable Knowledge and Qualifications
- Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair.
- City & Guilds in electrical and mechanical engineering.
- Competent in the use of electrical and hydraulic test equipment.
- A sound knowledge of single and three phase electrical equipment and hydraulic circuits.
- A mature disciplined approach and good personal administrative and customer care skills.
- 17th edition electrical regulations/City & Guilds electrical and mechanical engineering.
- In return for your commitment and expertise, you will receive
- A competitive salary of £41,500.00 OTE £45,000.00
- We offer accredited ILM Training in house and external training.
- Ongoing career and development opportunities.
- Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks.
- Company pension.
- 24-hour wellbeing helpline.
- All kit required for working effectively on the road.
If you want a career with a well-established company, where youll be appreciated for the quality of your work, we would love to hear from you.
Apply now .
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff.
We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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Field Service Mechanical Engineer in Hayes employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Mechanical Engineer in Hayes
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like phs Group.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like phs Group love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of phs Group and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Field Service Mechanical Engineer in Hayes
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for phs Group and the Field Service Mechanical Engineer role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at phs Group
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at phs Group.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at phs Group.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with phs Group, making you a more appealing candidate.
