At a Glance
- Tasks: Engage with business customers, understand their needs, and provide tailored solutions.
- Company: Join phs Group, the UK's leading hygiene service provider with a supportive culture.
- Benefits: Earn a competitive salary with uncapped commission and enjoy great work-life balance.
- Other info: Enjoy ongoing training, career development, and a diverse, inclusive workplace.
- Why this job: Make a real impact in sales while enjoying flexible hours and fantastic perks.
- Qualifications: Telesales experience and strong communication skills are essential.
The predicted salary is between 26000 - 40450 £ per year.
A career with a great company, great hours and great earning potential.
Telesales Account Manager in Tamworth
£26,000.00 with an OTE £40,450.00 and uncapped commission
Great hours Monday to Friday, with no evenings or weekends!
Good news! If you’re great at building rapport with business customers, and having brilliant discussions regarding their needs, you’ve just found the right career!
We are phs Group, the leading hygiene service provider in the UK. We want a polite, reliable person to come and join our friendly sales team.
To be successful here, consider these questions:
- Do you have Telesales experience?
- Are you good at building rapport?
- Are you great at listening, establishing needs and asking questions to provide the right solution?
- Have you got experience of selling contractual services?
- Are you organised and good at closing sales?
If so, this is a great place to work! You will be part of a supportive team, and the rewards continue to grow. Add to this uncapped commission and fabulous working hours Monday to Friday (no weekend or evening work). You will be appreciated here, and we recognise that work-life balance is important.
Most important for us is someone with honesty, integrity, and a positive can-do attitude. If you are reliable, determined, and have a great sales background, we would be delighted to meet you.
Your role as Telesales Account Manager with us at phs Group:
- Calling our existing business customers to understand their needs, providing the best solutions, and growing the number of services they have with us.
- Listening to and understanding the cause of any queries or cancellations. Asking questions to provide solutions that support the customer and retain their valued business.
- Being the industry expert for your customers, knowing/selling the products consultatively.
- Account management (inbound calls/emails from your customers/updating details on the CRM).
- Achieving and working towards set targets and KPIs (daily, weekly, periodically).
The contractual services we sell are for Healthcare, Floorcare, Washrooms and Air-care.
In return for your commitment and expertise as a Telesales Account Manager at phs Group:
- A guaranteed base salary of £26,000.00
- OTE £40,450.00
- Uncapped commission
- A rewarding bonus scheme and regular incentives
- Great working hours Monday to Friday 9am - 5pm, no weekend or evening working.
- An extensive induction programme, excellent ongoing training and development
- Online GP for you and your family
- We offer accredited ILM training through external and in-house training
- Apprenticeships and personal development opportunities for a great career with us
- Free parking onsite that will save you a fortune
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com
- 31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
A career with our well-established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Telephone Account Manager in England employer: phs Group
At phs Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values honesty, integrity, and a positive attitude. With great earning potential through uncapped commission, extensive training opportunities, and a commitment to work-life balance with no evening or weekend shifts, our Telesales Account Managers enjoy a rewarding career in a secure and successful company. Join us in Tamworth and be part of a friendly team dedicated to providing exceptional service to our business customers.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager in England
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on phs Group. Understand their services and values so you can show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend and do some mock calls. Focus on building rapport and listening to their needs – it’ll help you shine during the real deal!
✨Tip Number 3
Prepare some questions! When you get the chance, ask about the team culture or how success is measured. It shows you’re engaged and thinking about how you can fit in and excel at phs Group.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Telephone Account Manager in England
Some tips for your application 🫡
Show Off Your Telesales Skills:Make sure to highlight any telesales experience you have in your application. We want to see how you've built rapport with customers and closed sales in the past!
Be Personable and Positive:Your attitude matters! Use your application to convey your friendly and positive nature. We’re looking for someone who can connect with our customers and make them feel valued.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor it to the role of Telesales Account Manager. Mention specific skills that match what we’re looking for, like listening and problem-solving.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at phs Group
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by phs Group. Familiarise yourself with their hygiene solutions and think about how you can present these to potential customers. This will show your genuine interest and help you build rapport during the conversation.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging with the interviewer. When they ask questions, take a moment to reflect before responding. This not only shows that you value their input but also allows you to tailor your answers to what they’re really looking for.
✨Showcase Your Sales Skills
Be ready to discuss your previous telesales experience and how you've successfully built relationships with clients. Prepare specific examples of how you've identified customer needs and closed sales. This will highlight your ability to meet targets and KPIs, which is crucial for the role.
✨Emphasise Your Positive Attitude
phs Group values honesty, integrity, and a positive can-do attitude. Make sure to convey your enthusiasm for the role and the company. Share instances where your positive mindset helped you overcome challenges in sales or account management, as this aligns perfectly with their company culture.
