At a Glance
- Tasks: Manage customer payments and resolve queries through calls and emails.
- Company: Join a friendly team at PHS Teacrate in London.
- Benefits: Competitive salary, supportive team culture, and career growth opportunities.
- Other info: Fast-paced role with a focus on teamwork and organisation.
- Why this job: Be part of a dynamic environment where your skills make a real difference.
- Qualifications: Experience in credit management and strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
About The Role
Experienced Credit Controllers we are looking for you! This is your opportunity to join our friendly and professional team as a Credit Controller here with us at PHS Teacrate. We are looking for that special someone with great experience working within a Credit Management office-based role. If you have suitable experience, with excellent listening skills and are a great communicator, we would love to hear from you.
We have a fabulous team culture here and we are looking for the right person to join us, which we hope is you. It's a busy role so you will need to be organised and enjoy working in a fast-paced business. You will be valued here, and our experienced and supportive team will be there beside you if you need guidance.
If you are polite, professional, assertive with sound negotiating skills and a successful track record in cash collection in an office or call centre environment we look forward to receiving your application to join us.
A day in the life of a Credit Controller at PHS Teacrate will involve:
- Inbound and outbound calls to facilitate payment of outstanding arrears
- Looking after customers enquiries and payments via email, phone and web accounts
Credit Controller employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit management sectors. You never know who might have a lead on a Credit Controller position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and be ready to showcase your experience in cash collection. Practice common interview questions and think about how you can demonstrate your organisational skills in a fast-paced environment.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re polite and professional, just like they want.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit management. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our team and how your communication skills can help us maintain our fabulous team culture.
Showcase Your Organisational Skills:Since this role is busy and fast-paced, give us examples of how you've successfully managed multiple tasks in previous roles. We love to see how you keep everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at phs Group
✨Know Your Numbers
Brush up on your financial knowledge and be ready to discuss your experience with cash collection. Be prepared to share specific examples of how you've successfully managed outstanding payments in previous roles.
✨Showcase Your Communication Skills
Since this role requires excellent listening and communication skills, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter as a Credit Controller, such as negotiating payment plans or handling customer queries.
✨Demonstrate Organisational Skills
This position is all about staying organised in a fast-paced environment. Prepare to discuss how you prioritise tasks and manage your time effectively. You could even bring along a planner or digital tool you use to keep track of your workload.
✨Emphasise Teamwork
PHS Teacrate values a friendly team culture, so highlight your ability to work well with others. Share examples of how you've collaborated with colleagues in the past to achieve common goals, especially in high-pressure situations.
