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- Tasks: Drive to customer locations, collect waste, and ensure hygiene in healthcare facilities.
- Company: Join phs, a leading provider of Hygiene Services in the UK.
- Benefits: Competitive salary, 31 days annual leave, discounts, and career development.
- Why this job: Make a real difference in healthcare while enjoying flexible hours and a dedicated vehicle.
- Qualifications: Full UK Manual Driving Licence and good customer service skills required.
- Other info: Inclusive workplace with ongoing support for all employees.
The predicted salary is between 19285 - 19285 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations. The other half of your time will be spent collecting waste from and servicing products in our customers' premises. This currently includes providing support to the nation's Covid testing stations, but whatever your route for the day, you'll play a vital part in keeping our customers' facilities hygienic and fresh.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing and emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
The ideal candidate for a Service Technician role at phs will:
- Have the patience to travel between our customers during busy times (Traffic issues are an unavoidable part of this job).
- Be able to work flexibly between the hours of 6am and 6pm, 40 hours per week.
- Have held a full UK Manual Driving Licence for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- Not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably hold a current ADR Class 6, 6.1 & 6.2.
In return for your commitment and expertise, you will get:
- A salary of £19285 (Based on a 40-hour working week Monday to Friday).
- No scheduled weekend working.
- 13 paydays per year (Every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle so you can start working from your own front door.
- Ongoing career development opportunities.
- Discounts with retailers including o2 and F&B.
- A 24-hour wellbeing helpline.
- Pension.
- Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day.
Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this.
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations. Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants), phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Healthcare Service Technician in Cambridge employer: phs Group
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on phs and its services. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think of examples where you've provided excellent service. Be ready to share these stories to show how you can keep customers happy.
✨Tip Number 3
Be flexible with your availability! The role requires working between 6am and 6pm, so make sure you're prepared to discuss your schedule and how you can adapt to meet the needs of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the phs team. Don’t miss out on this opportunity!
We think you need these skills to ace Healthcare Service Technician in Cambridge
Some tips for your application 🫡
Show Your Customer Service Skills: As a Healthcare Service Technician, you'll be the face of our company. Make sure to highlight your customer service experience in your application. We want to see how you can keep our customers happy!
Be Clear About Your Driving Experience: Since driving is a big part of the job, let us know about your driving history. Mention your full UK Manual Driving Licence and any relevant experience you have with driving routes or handling vehicles.
Flexibility is Key: We need someone who can work flexibly between 6am and 6pm. In your application, emphasise your ability to adapt to changing schedules and traffic conditions. It shows you're ready for the challenges of the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at phs Group
✨Know Your Routes
Familiarise yourself with the routes you might be driving. Understanding the geography and potential traffic issues can help you discuss how you would handle challenges on the job. It shows you're proactive and ready to tackle the role head-on.
✨Customer Service Focus
Since you'll be the face of the company, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to keep customers happy, as this will resonate well with the interviewers.
✨Safety First
Brush up on your knowledge of handling hazardous waste and the importance of safety protocols. Be ready to discuss any relevant experience you have, especially if you hold an ADR Class 6 certification. This will demonstrate your commitment to safety and compliance.
✨Flexibility is Key
Be prepared to talk about your flexibility regarding working hours and adapting to changing schedules. Share any experiences where you successfully managed unexpected changes, as this role requires a level of adaptability that employers will be looking for.
