At a Glance
- Tasks: Lead digital performance and optimise our online channels for commercial growth.
- Company: Join phs, a leading hygiene services provider with a diverse and inclusive culture.
- Benefits: Competitive salary, bonus, company car, and amazing employee discounts.
- Other info: Enjoy 25 days holiday, training opportunities, and a supportive work environment.
- Why this job: Shape the future of digital at a well-established company and drive real impact.
- Qualifications: Proven experience in digital trading and strong commercial acumen required.
The predicted salary is between 50000 - 65000 € per year.
As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation.
The Head of Digital role at phs will involve:
- Owning digital commercial performance including revenue, conversion, margin and customer lifetime value
- Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities
- Optimising the website experience across navigation, search, merchandising and checkout
- Partnering with marketing, technology and external suppliers to improve performance and stability
- Driving digital transformation including CRO, SEO, analytics and experimentation frameworks
The ideal candidate for a Head of Digital at phs will have:
- Must have: Proven experience leading digital trading in a retail or B2B services environment
- Strong commercial acumen with a track record of delivering revenue growth
- Expertise in ecommerce, CRO, SEO, analytics and digital operations
- Experience stabilising and optimising newly launched digital platforms
- Strong stakeholder management across commercial, marketing and technology teams
- Ability to use data and insight to drive decisions and continuous improvement
- Experience working with external agencies and technology partners
- Experience building or developing digital teams and capability
- Desirable: Experience in transformation or digitally evolving organisations
- Exposure to agile or product-led delivery models
In return for your commitment and expertise, you will get:
- Competitive salary + bonus
- Company car or car allowance
- Virtual GP for you and your household
- Buy and sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with phs Perks
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work.
Head of Digital in Caerphilly employer: phs Group
At phs, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As the Head of Digital, you will not only lead our digital transformation but also benefit from a competitive salary, extensive training opportunities, and a range of employee perks including a buy/sell holiday scheme and virtual GP services. Join us in Caerphilly, where your expertise will drive meaningful change and growth within a supportive team dedicated to creating safer and more efficient workplaces.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital space, especially those who might know someone at phs. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in digital trading and optimisation. This is your chance to demonstrate how you can drive commercial growth.
✨Tip Number 3
Get familiar with phs! Research their digital channels and think about how you could enhance their website experience. Bring fresh ideas to the table during interviews to show you're already invested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the phs team and making an impact.
We think you need these skills to ace Head of Digital in Caerphilly
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of Digital role. Highlight your achievements in digital trading, ecommerce, and any relevant projects you've led. We want to see how you can drive commercial growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how your background aligns with our goals at phs. Be sure to mention specific examples of your success in optimising digital channels.
Showcase Your Data Skills:Since data-driven decisions are key for this role, make sure to include any experience you have with analytics, CRO, or SEO. We love candidates who can use insights to improve performance, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the phs team!
How to prepare for a job interview at phs Group
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital trading, ecommerce, and SEO. Be ready to discuss specific strategies you've implemented in the past that led to revenue growth. This will show that you not only understand the theory but have practical experience too.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with various teams, like marketing and technology. Highlight any collaborative projects where you drove digital transformation, as this is key for the role at phs.
✨Data-Driven Decision Making
Be ready to talk about how you've used data and analytics to inform your decisions. Bring examples of how you've improved website performance or customer experience based on insights you've gathered. This will demonstrate your analytical mindset.
✨Embrace the Future of Digital
Familiarise yourself with the latest trends in digital transformation and agile methodologies. Discuss how you can apply these concepts to enhance phs's digital roadmap. Showing that you're forward-thinking will set you apart from other candidates.
