About The Role
Customer Service – but without the sales or long hours!
Contact Centre - Customer Service Advisor – Caerphilly
Full Time hours – 36.25 to 40 hours per week with e xcellent benefits and h ybrid working after 6 months
We welcome applications from motivated individuals who can commit to starting with our team on 19th October 2026
Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!
We are phs Group – the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions: Do you want a great job helping business customers, without thinking about sales targets?
Do you live locally – for example, in Caerphilly, Merthyr, Rhondda Cynon Taff?
Do you have contact centre experience?
Are you reliable, loyal, and hardworking?
Are you comfortable with using a computer and quick at learning new systems?
Are you looking for a career in an established company?
If you answered ‘Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: No sales targets, no evening working, and no weekend working.
No travelling into Cardiff or struggling to find parking each day.
No car parking charges, and less money spent on fuel.
It's a great place to work, and local to you if you live in or near Caerphilly. Don't delay – apply today.
Your role as a Customer Service Advisor at phs Group: Taking calls and building rapport with business customers each day on our contact centre.
Fixing any issues quickly and efficiently, so customers feel v...
Customer Service Advisor in Caerphilly employer: phs Group
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