At a Glance
- Tasks: Lead digital performance and optimise channels for commercial growth.
- Company: Join phs, a leading hygiene services provider with a diverse culture.
- Benefits: Competitive salary, bonus, training, and amazing employee discounts.
- Other info: Enjoy 25 days holiday, free parking, and excellent career development opportunities.
- Why this job: Shape the future of digital while making a real impact in a dynamic environment.
- Qualifications: Proven experience in digital trading and strong commercial acumen required.
The predicted salary is between 50000 - 60000 € per year.
As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation.
The Head of Digital role at phs will involve:
- Owning digital commercial performance including revenue, conversion, margin and customer lifetime value
- Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities
- Optimising the website experience across navigation, search, merchandising and checkout
- Partnering with marketing, technology and external suppliers to improve performance and stability
- Driving digital transformation including CRO, SEO, analytics and experimentation frameworks
The ideal candidate for a Head of Digital at phs will have:
- Must have: Proven experience leading digital trading in a retail or B2B services environment
- Strong commercial acumen with a track record of delivering revenue growth
- Expertise in ecommerce, CRO, SEO, analytics and digital operations
- Experience stabilising and optimising newly launched digital platforms
- Strong stakeholder management across commercial, marketing and technology teams
- Ability to use data and insight to drive decisions and continuous improvement
- Experience working with external agencies and technology partners
- Experience building or developing digital teams and capability
- Desirable: Experience in transformation or digitally evolving organisations
- Exposure to agile or product-led delivery models
In return for your commitment and expertise, you will get:
- Competitive salary and bonus
- Company car or car allowance
- Virtual GP for you and your household
- Buy and sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with phs
- Training to expand your skills. We offer accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
About phs: phs Group was founded in 1963 and is a leading provider of hygiene services across the UK, Spain and Ireland, supporting over 90,000 customers across more than 300,000 locations. We operate across a range of specialist businesses including washrooms, healthcare, floorcare, consumables, compliance, waste management and more, all focused on helping customers create safer, more efficient and sustainable workplaces. At phs, we pride ourselves on our diverse and inclusive workforce, ensuring our people can bring their true selves to work.
Locations
Head of Digital in Caerphilly, Wales employer: phs Group
At phs, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As the Head of Digital in Caerphilly, you will not only lead the digital transformation but also benefit from a competitive salary, extensive training opportunities, and a range of employee perks including a company car or allowance, virtual GP services, and generous holiday schemes. Join us to shape the future of our digital channels while enjoying a supportive culture that prioritises your professional growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in Caerphilly, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital space, especially those who might know someone at phs. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or case studies showcasing your digital successes, bring them along to interviews. It’s all about proving you can drive that commercial growth they’re after.
✨Tip Number 3
Prepare for the interview by diving deep into phs's digital presence. Know their website inside out and come armed with ideas on how you’d optimise it. They’ll love your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Digital in Caerphilly, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Digital role. Highlight your experience in digital trading, ecommerce, and any relevant achievements that showcase your commercial acumen. We want to see how you can drive growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for phs. Mention specific projects or experiences that align with our goals, especially around digital transformation and stakeholder management.
Showcase Your Data Skills:Since data-driven decisions are key in this role, make sure to highlight your experience with analytics, CRO, and SEO. We love candidates who can use insights to optimise performance and drive results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent we’re bringing on board!
How to prepare for a job interview at phs Group
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital trading, CRO, SEO, and analytics. Be ready to discuss specific examples from your past experiences where you've driven revenue growth or optimised digital platforms. This will show that you not only understand the theory but have practical experience too.
✨Showcase Your Stakeholder Skills
Since this role involves a lot of collaboration with marketing, technology, and external suppliers, prepare to talk about how you've successfully managed stakeholders in the past. Share stories that highlight your communication skills and ability to align different teams towards common goals.
✨Data-Driven Decision Making
The ideal candidate needs to use data and insights to drive decisions. Come prepared with examples of how you've used data to inform your strategies or improve performance. This could be anything from A/B testing results to customer lifetime value metrics.
✨Embrace Digital Transformation
As the Head of Digital, you'll be driving transformation. Be ready to discuss your experience with digital evolution in organisations. Talk about any agile methodologies you've implemented or how you've led teams through change, showcasing your adaptability and forward-thinking approach.
