At a Glance
- Tasks: Take charge of reducing fines and driving cost-saving strategies in a busy fleet operation.
- Company: Join phs Group, a leading provider of Hygiene Services with a diverse and inclusive culture.
- Benefits: Enjoy a £25,000 salary, hybrid working, 23 days holiday, and various employee perks.
- Other info: Great career growth opportunities with accredited training pathways.
- Why this job: Make a real impact by influencing driver behaviour and optimising fleet costs.
- Qualifications: Experience in analytical roles and strong data management skills are essential.
The predicted salary is between 25000 - 25000 £ per year.
About The Role
Fines Controller
Caerphilly
£25,000 p.a.
Mon-Fri, 36.25 hrs
Are you analytical, proactive, and ready to take ownership of a critical cost-control function within a busy fleet operation? We are looking for a Fines Controller to join our Fleet team at phs Group in Caerphilly. This is a key role focused on reducing Penalty Charge Notices (PCNs), preventing avoidable costs, and driving behavioural change across the business. You will work closely with the Fleet Administrator but will take the lead on performance management, prevention strategies, and cost reduction.
What you’ll be doing:
- Owning overall PCN performance across the fleet, with a focus on reduction and prevention
- Analysing PCN data to identify trends, repeat offenders, high-risk locations, and root causes
- Developing and implementing strategies to reduce PCN volumes and associated costs
- Ensuring fines are escalated promptly to avoid late penalties and secure discounted rates
- Working with the Fleet Administrator to maintain visibility of fine status
- Ensuring accurate and timely recharge of fines to drivers or cost centres
- Producing regular reporting on trends, cost impact, and divisional performance
- Providing behavioural insights to operational managers and supporting improvement plans
- Influencing driver behaviour through communication, education, and targeted interventions
- Supporting policy development to reduce exposure to parking, toll, and traffic penalties
- Monitoring the effectiveness of improvement initiatives and tracking cost savings
- Acting as a key escalation point for fines and compliance trends
- Contributing to wider fleet compliance and cost-optimisation strategies
What you’ll bring:
- Experience in fleet, transport, compliance, or analytical roles
- Strong data analysis and reporting skills
- Ability to influence behaviour and drive change
- Understanding of PCNs, parking regulations, and UK road compliance (desirable)
- Strong Excel and data management capability
- Commercial awareness with a focus on cost control
- Excellent communication and stakeholder engagement skills
Key Competencies:
- Ownership and accountability
- Analytical thinking
- Behavioural influence
- Problem-solving
- Commercial mindset
How success will be measured:
- Reduction in PCN volume and repeat offences
- Fewer late payment penalties
- Increased use of discounted fine rates
- Accurate and timely cost recharges
- Demonstrable cost savings and improved divisional performance
What you’ll get in return:
- £25,000 salary
- No weekend or evening work
- Free on-site parking
- Hybrid working after 6 months
- 23 days holiday + bank holidays
- Holiday buy/sell scheme
- phsPerks.com discounts with major retailers
- phs Direct staff savings
- Online GP for you and your family
- Enhanced parental leave
- 24-hour wellbeing helpline
- Cycle to work scheme
- Pension scheme & life assurance
- Excellent career opportunities
- Accredited ILM training and apprenticeship pathways
About phs Group:
Founded in 1963, phs Group is the leading provider of Hygiene Services across the UK, Spain, and Ireland. With over 120,000 customers across 300,000 locations, we are proud of our diverse workforce and are committed to creating an inclusive environment where everyone can bring their true selves to work.
Locations
Fines Controller in Caerphilly, Wales employer: phs Group
At phs Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values ownership and accountability. As a Fines Controller in Caerphilly, you'll benefit from a competitive salary, hybrid working options, and a range of employee perks including enhanced parental leave and career development opportunities through accredited training. Join us in a role where your analytical skills will directly contribute to cost reduction and operational excellence within a dynamic fleet environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fines Controller in Caerphilly, Wales
✨Tip Number 1
Get to know the company inside out! Research phs Group and understand their values, mission, and the specifics of the Fines Controller role. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone vouch for you can make a huge difference when it comes to landing that interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to data analysis and cost control. Think about how you can demonstrate your analytical skills and problem-solving abilities with real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in their minds.
We think you need these skills to ace Fines Controller in Caerphilly, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fines Controller role. Highlight your analytical skills and any experience with data analysis or fleet management. We want to see how you can take ownership of cost-control functions!
Showcase Relevant Experience:In your cover letter, emphasise any previous roles where you've influenced behaviour or driven change. We love seeing examples of how you've tackled similar challenges in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for key achievements and make it easy for us to see why you're a great fit for the team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at phs Group
✨Know Your PCNs
Make sure you brush up on your knowledge of Penalty Charge Notices (PCNs) and UK road compliance. Understanding the ins and outs of these regulations will show that you're proactive and ready to take ownership of the role.
✨Show Off Your Analytical Skills
Prepare to discuss your experience with data analysis and reporting. Bring examples of how you've identified trends or solved problems in previous roles, especially if they relate to cost control or fleet management.
✨Demonstrate Behavioural Influence
Think about times when you've successfully influenced behaviour in a team or organisation. Be ready to share specific strategies you've used to drive change, as this is key for the Fines Controller position.
✨Engage with Stakeholders
Communication is crucial in this role. Prepare to talk about how you've engaged with stakeholders in the past, whether it's through education, reporting, or direct communication. Highlight your ability to build relationships and influence others.
